Hala Operations (For Staff)

Valet Driver is a professional valet operations application designed for supervisors, managers, drivers, and validators to efficiently manage parking services and vehicle handling activities. The application enables supervisors to create and manage Daily Parking and EV Parking bookings, assign drivers, monitor booking activities, and handle parking exceptions. When tower parking capacity is unavailable, bookings can be converted to VOD (Valet on Demand) directly from the application. Drivers can access and manage only the bookings assigned to them, helping ensure a streamlined and controlled operational workflow. Validators can verify bookings, issue warnings, and create fines directly from the application. Supporting photo evidence can be captured and attached to maintain accurate records and improve compliance management. Key Features • Daily Parking booking management • EV Parking booking management • Driver assignment and booking allocation • Pickup and drop-off management • Convert bookings to VOD when parking space is unavailable • Booking validation and verification • Issue warnings for parking violations • Create fines with photo evidence • Vehicle and booking history tracking • Role-based access for Managers, Supervisors, Drivers, and Validators • Operational reports and activity monitoring Supervisor & Manager Capabilities • Create and manage bookings • Assign and reassign drivers • Monitor all booking activities • Access operational reports • Manage VOD conversions Driver Capabilities • View assigned bookings • Manage pickup and drop-off tasks • Update booking progress • Access personal booking history Validator Capabilities • Validate bookings • Issue warnings • Generate fines • Capture and attach photo proof Valet Driver simplifies valet parking operations by providing a centralized platform for booking management, driver coordination, validation processes, and compliance enforcement.