Nuvoox

Nuvoox is the official app for support and sales agents using the Nuvoox omnichannel platform. Manage all your WhatsApp and WebChat conversations from one place, in real time, from any device. KEY FEATURES: • Unified inbox — see all your assigned chats in one place • Real-time messages — receive and reply to WhatsApp messages instantly • Push notifications — get notified the moment a customer writes to you • Chat transfer — hand off conversations to other agents or groups with one tap • WhatsApp templates — send pre-approved message templates • Performance dashboard — view your daily metrics: messages sent, active conversations, connected time • Biometric security — protect access with Face ID, fingerprint or PIN • Multimedia — send and receive images, videos, audio messages and documents WHO IS THIS APP FOR? Nuvoox is exclusively for agents and supervisors at companies with an active Nuvoox account. To create a business account, visit nuvoox.com.