PreDispatch: Field Dispatch

Get paid before you dispatch. PreDispatch is the dispatch app for field-service businesses: locksmiths, HVAC, plumbing and more. Customers pay the service call up front, so your technicians only roll on paid jobs. For owners and dispatchers • Create jobs in seconds and send customers a secure payment link • See every job live: scheduled, en route, on site, completed • Live map with technician locations and arrival times • Customer CRM with full message history • Calendar for scheduled appointments • Wallet with payouts, refunds and reports For technicians • Sign in with a simple PIN • Accept jobs, get directions, and update status with one tap • Customers get automatic "on the way", "nearby" and "arrived" texts • Collect payment on site, capture signatures and proof-of-service photos For your customers • Pay securely with card or Apple Pay • Track their technician in real time • Get a receipt automatically Elite plan • AI booking by text: customers who text or miss a call with your business line are answered by an AI assistant. It collects their details, quotes the service call, offers open appointment times and sends the service call payment link. • Dispatcher requests: job requests texted in by your answering service are turned into bookings automatically, and the office can watch the conversation and take over anytime. • Automatic dispatch: once paid, the job is offered to the right technicians, and the customer is refunded automatically if no technician can take it. • Masked phone numbers: technicians and customers call each other through a private business number, so neither sees the other's personal number. PreDispatch requires a PreDispatch business account.