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  • KPN Mobiel AI screenshot 1
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About KPN Mobiel AI

Mobiel AI The smart assistant that handles your calls while you stay focused on your work. Mobiel AI helps businesses stay reachable in a smarter way. AI turns voicemails into text, helps prioritize who to call back first, and captures key points from conversations. This gives you a clear overview, helps you miss less, and allows you to stay focused on your work. What can you do with Mobiel AI? Mobiel AI helps businesses work smarter by: - seeing at a glance who to call back first, prioritized by AI - reading voicemails instead of listening to them - capturing key conversation points, so you can stay focused during the call - collaborating more effectively with colleagues through a customizable call menu - staying reachable while maintaining focus by switching between statuses Please note: To use the app, you need a Mobiel AI account. Contact your IT administrator or visit KPN.com/MobielAI. Work smarter Mobiel AI makes it easier to find information from conversations. With AI-powered features built into your mobile service, you can work more efficiently, stay organized, and remain reachable in a way that suits you and your business. Switch easily between different statuses. Travelling, in a meeting, or unavailable for a while? By updating your status, AI helps manage your incoming calls so you can focus on what matters most. Important contacts can still reach you when needed. No more listening to voicemail messages one by one. See at a glance what someone has said and who you should call back first. Mobiel AI highlights important messages and suggests the most relevant next step. Need to capture the details of an important conversation? Simply enable Conversation Insights. While you focus on the call, Mobiel AI automatically captures the key points. You don't need to take notes yourself, and you can easily find the information later. This helps you stay organized and reduces the chance of overlooking important details. Want calls to be handled by a colleague during specific hours? Set up the Smart Call Menu and decide how incoming callers are routed. This ensures every caller receives a response that fits your business. For KPN Business customers Mobiel AI is available as an add-on service for selected KPN Business mobile subscriptions.

What’s new

Version 1.0.2 · Updated October 12, 2026

We've introduced several improvements to make the Mobiel AI app more secure, reliable, and user-friendly. - Simplified password reset process - Additional protection when changing your PIN code - Improved validation of notification settings - Prevention of deleting active statuses - Clearer setup of VIP groups - Enhanced validation of VIP contacts - Various minor improvements and bug fixes

App privacy

The developer, KPN B.V., reported these privacy practices to Apple.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers: User ID, Device ID
  • Usage Data: Product Interaction
  • Diagnostics: Crash Data

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

  • Identifiers: User ID, Device ID
  • Usage Data: Product Interaction
  • Contact Info: Email Address, Name, Phone Number
  • Diagnostics: Crash Data

Used for: Analytics, App Functionality

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