ID Dispatch

ID Dispatch is the all-in-one control centre for modern taxi and private hire operators. Bring every booking channel into a single, powerful platform—so you can manage jobs, communicate with drivers, and respond to customers faster than ever. From WhatsApp and SMS to calls, email, and Meta Business, ID Dispatch keeps every conversation and booking organised in one place—so nothing gets missed. Designed for busy dispatch teams, the app simplifies your workflow, reduces response times, and keeps your entire operation running smoothly. All Booking Sources. One App. Stop switching between apps. ID Dispatch combines all your communication channels into one unified inbox: WhatsApp SMS Phone calls Email Meta Business Driver Chat Handle bookings from anywhere, all in real time. Never Miss a Booking Stay on top of every request with instant notifications and unread counters across all channels. Respond quickly, assign jobs faster, and keep customers satisfied. Built for Fast Dispatch Assign jobs instantly Communicate with drivers in real time Keep your fleet moving efficiently Reduce delays and manual work Everything is designed to help you dispatch smarter and faster. Streamline Your Workflow ID Dispatch helps you: Manage high volumes of bookings Keep operators and drivers in sync Reduce missed jobs and delays Improve response times and service quality Built for Dispatchers, Loved by Operators Whether you run a small private hire company or a large fleet operation, ID Dispatch gives you the tools to scale, stay organised, and deliver a better service