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Screenshots

  • StayCore AI Hotel Workspace screenshot 1
  • StayCore AI Hotel Workspace screenshot 2
  • StayCore AI Hotel Workspace screenshot 3
  • StayCore AI Hotel Workspace screenshot 4

About StayCore AI Hotel Workspace

StayCore AI is the international hotel AI workspace for welcoming guests from around the world. More international guests means more moments where the front desk gets stuck: messages you can't read, conversations you can't follow, calls in another language, guests who can't use local apps, and requests that slip through. StayCore AI solves each of them in one place. EVERY GUEST MESSAGE, IN YOUR LANGUAGE Guests write in their own language and your team reads it in yours. Your replies are translated back automatically. AI answers common questions first, staff take over in one tap, and you always see how long a guest has been waiting. AN IPAD + PHONE BECOME A FRONT-DESK INTERPRETER Use an iPad as the guest display and connect a staff phone through same-property discovery or a six-digit code. Hold to talk for a bilingual conversation; the guest's language is detected automatically, and sessions recover across screen locks, network changes and app switching. AI PHONE TRANSLATION When an international guest calls, AI translates both ways in real time and writes up a summary and record after the call. ONE PAGE FOR EVERY GUEST, NO APP DOWNLOAD Place NFC tags or QR codes in rooms and public areas. Guests tap or scan to open the hotel's own web page in 15 guest languages: AI concierge, photo translation, arrival information, service and complaint requests, repairs, lost and found, luggage storage, service ordering, city guides and travel planning. Hotels in mainland China can also offer entry information and guides to essential local apps. EVERY GUEST REQUEST, NOTHING MISSED Home shows today's work at a glance: overdue, unassigned and waiting requests rise to the top. Amenities, repairs and complaints flow into one ticket path with room numbers, photos and full progress history. TURN GUEST REQUESTS INTO REVENUE List free or paid services in Service Ordering—takeout ordering, laundry, transfer booking or anything your hotel offers—with your own names and prices. Guests order from the hotel page, orders go straight to the front desk, and the hotel collects payment itself; StayCore AI never handles the money. PRACTICAL AI TOOLS FOR INTERNATIONAL GUESTS Face-to-face interpretation, phone translation, check-in info cards, multilingual price signs, review replies, OTA content, hotel photo retouching, city maps and travel planning—enable what you need. Live credit and subscription prices are always shown in the app; every paid action confirms the live price and refunds automatically on failure. TRACEABLE FRONT-DESK WORKFLOWS • Unique luggage-storage codes and QR tickets; staff scan to complete pickup in one step—completely free • Package intake, waiting and collection status • Lost-and-found verification and categories A MONTHLY REVIEW THAT NAMES YOUR NEXT STEP Complaints, service orders, AI answer rate and ratings are summed up as a monthly review with action items. Switch between properties and manage team members and permissions while keeping each hotel's data separate. StayCore AI does not require a complex system rollout. Start with one QR code, one service or one front-desk iPad, and make international guest service feel professional from day one. Privacy Policy: https://wallingtech.com/h5/privacy-policy?lang=en Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

What’s new

Version 2.10.0 · Updated October 25, 2026

In-room dining and service ordering · Items are grouped into dining, room supplies, services and local goods; dining items can carry several photos, allergens, sizes and add-ons · Paid orders record "delivered" and "paid" separately · Hotels can upload their own payment QR code; guests show it in their order and pay the hotel directly Guest page · Service and complaint entries are now one box: guests write what they need or what went wrong, and it is sorted and sent to the right colleague · New Stay Feedback: guests rate their stay and leave suggestions, with an optional gift from the hotel · Hotels can turn on a Taxi Guide (off by default) that explains how to book a ride in the guest's language and copies the hotel name and address in one tap For staff · New "Edit guest page": theme, colours, order and preview in one place · The Rate Board's 11 styles are re-laid out for TVs and tablets in both orientations, with colours that follow the chosen style · Guest follow-ups are matched to the original request instead of creating a new order · New-message, handoff and AI-created ticket alerts follow the staff app language · AI Express Setup no longer invents Wi‑Fi or breakfast details when information is missing, and keeps the chosen working language · Membership, team invitations and the Rate Board refresh right after changes · After an update the app introduces the new features once; reopen them any time from Me → What's new Other · Hotel website booking has been retired; hotel profiles, your own website link and guest QR pages keep working · The privacy policy is updated (saving the payment QR code to Photos) and needs to be accepted once after updating

App privacy

The developer, Chongqing Walling Tech Co., Ltd., reported these privacy practices to Apple.

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

  • User Content: Other User Content, Emails or Text Messages, Photos or Videos, Audio Data, Customer Support
  • Usage Data: Product Interaction
  • Diagnostics: Performance Data, Other Diagnostic Data
  • Purchases: Purchase History
  • Location: Coarse Location
  • Contact Info: Email Address, Name, Phone Number
  • Identifiers: User ID, Device ID

Used for: Analytics, App Functionality

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