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Screenshots

  • SparrowDesk screenshot 1
  • SparrowDesk screenshot 2
  • SparrowDesk screenshot 3
  • SparrowDesk screenshot 4

About SparrowDesk

SparrowDesk is an AI-first helpdesk app designed for support teams to manage customer conversations from anywhere. It centralizes email and live chat into a unified inbox, helping teams stay organized and responsive. SparrowDesk includes AI Agents for handling routine queries and an AI Copilot that assists agents with summaries and reply suggestions. Features • View and respond to support tickets • Manage conversations across channels • Assign tickets and update statuses • Collaborate using internal notes • Receive real-time notifications Requirements A SparrowDesk account is required.

What’s new

Version 1.0.9 · Updated September 29, 2026

Bug fixes and improvements: • Fixed double spacing between paragraphs in ticket conversations. • Fixed the app becoming unresponsive after closing the reply editor on some devices (MIUI/HyperOS). • Unsent reply drafts are now preserved when you reopen the editor.

App privacy

The developer, Surveysparrow, reported these privacy practices to Apple.

Data Not Collected

The developer does not collect any data from this app.

Alternatives to SparrowDesk

Looking for apps like SparrowDesk? Here are 6 similar apps on the App Store. The highest rated is Atlas: Tasks & Focus (5.0/5), and all 6 are free to download.

SparrowDesk vs. alternatives
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