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Screenshots

  • CallStep: Phone, Text, CRM screenshot 1
  • CallStep: Phone, Text, CRM screenshot 2
  • CallStep: Phone, Text, CRM screenshot 3
  • CallStep: Phone, Text, CRM screenshot 4

About CallStep: Phone, Text, CRM

CallStep gives your business a dedicated phone number with AI-powered call handling, texting, voicemail, and contacts — all in one app, separate from your personal line. FEATURES • Dedicated business number for calls and SMS • AI call answering that can answer, transcribe, and summarize incoming calls and voicemails, so you never miss what matters • Business texting (SMS/MMS), including photos • Contacts, notes, and a full call and message history • Voicemail with transcripts and AI summaries • Flexible minute packages — buy calling minutes that never expire IMPORTANT CallStep is not an emergency calling service. Emergency numbers are not supported — please use your carrier's phone app for emergencies. Depending on your settings, calls and voicemails may be recorded, transcribed, and summarized by AI, including third-party AI such as OpenAI. We ask for your explicit consent before any such processing. See our Privacy Policy for the providers we use and how long data is kept. Terms of Use (EULA): https://voice.servicein.app/terms Privacy Policy: https://voice.servicein.app/privacy

What’s new

Version 1.0.36 · Updated October 20, 2026

• Call list date filters (Today, Yesterday, Last 3 days) now follow your workspace's business time zone, so they match the numbers you see on the web. • Messages from short codes and alphanumeric senders are shown exactly as sent. Conversations that can't receive replies now say so instead of failing when you try. • Phone numbers are formatted the same way everywhere in the app. • Clearer billing wording: minute-pack auto-renew only appears when it's on, with a Retry option if its status can't be loaded, and phone number subscriptions point to Settings › Apple ID › Subscriptions.

App privacy

The developer, ServiceIn Inc, reported these privacy practices to Apple.

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

  • Usage Data: Product Interaction
  • Diagnostics: Performance Data, Other Diagnostic Data, Crash Data
  • Purchases: Purchase History
  • Financial Info: Payment Info
  • Contact Info: Email Address, Name, Phone Number
  • User Content: Emails or Text Messages, Photos or Videos, Audio Data, Other User Content
  • Identifiers: User ID, Device ID

Used for: Analytics, App Functionality

Alternatives to CallStep: Phone, Text, CRM

Looking for apps like CallStep: Phone, Text, CRM? Here are 6 similar apps on the App Store. The highest rated is CallCatch - 2nd Phone Number (5.0/5), and all 6 are free to download.

CallStep: Phone, Text, CRM vs. alternatives
App Rating Price Last updated Compare
CallStep: Phone, Text, CRM 5.0 / 5 (1 rating) Free October 20, 2026
CallCatch - 2nd Phone Number 5.0 / 5 (3) Free Sep 15, 2026 Compare
OverShare VoIP – Free Oct 16, 2026 Compare
SimpleVox Virtual Phone System 5.0 / 5 (1) Free May 10, 2026 Compare
2ndNumber: Secure Second Phone 1.0 / 5 (2) Free Jun 24, 2026 Compare
Decibell: Second Phone Number – Free Oct 20, 2026 Compare
AI Call App: Calling & Texting 5.0 / 5 (11) Free Sep 24, 2026 Compare

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