Inbox for FreeScout

Your FreeScout helpdesk, native on every Apple device. Inbox for FreeScout brings your open-source help desk to iPhone, iPad, and Mac with a fast, native experience. Stop wrestling with the mobile web - get optional real push notifications, reply offline, and manage your support queue from anywhere. Why Inbox for FreeScout? Instant push notifications: Know the moment a customer replies. Smart routing notifies the right agent automatically. Works offline: Browse cached conversations without a connection. Replies are queued and sent automatically when you're back online. Rich replies: Bold, italic, underline, and bullet list formatting. Your replies look professional. Native & fast: Built natively which allows for smooth scrolling, instant navigation, and zero loading spinners on cached data. Adapts to your device: 3-column layout on iPad and Mac. Compact 2-column layout on iPhone. Designed for how you work. Secure by design: API keys stored in the Keychain. Connect your FreeScout server in seconds - just enter your URL and API key. Or try the built-in demo mode to explore the app instantly.