Miraven Answering Service

Miraven Answering Service is built for funeral homes. Our answering service is fully customizable for your funeral home and can handle death, pre need, pricing, and any other call your home gets. Get notifications for escalated calls, review conversations, and manage your workers all from your mobile device. KEY FEATURES • Real-Time Escalation Notifications Receive instant push notifications when a call needs human attention. Acknowledge escalations directly from your phone so your team knows you're on it. • Complete Call History Browse all conversations handled by your workers with full transcripts, summaries, and caller details. Search and filter by agent, date, call reason, or escalation status. • Multi-Worker Management Monitor multiple workers across different funeral homes from a single app. View statistics, configure settings, and manage on-call staff assignments. • Call Review & Callback Read detailed transcripts of conversations, view extracted information, and initiate return calls directly from the app when needed. • Worker Assignment Easily assign primary and backup on-call staff to each worker. • Call as Funeral Home Call back your customers using your funeral home's phone number. WHY FUNERAL HOMES CHOOSE MIRAVEN Never Miss Important Calls: Get notified immediately when an important call is handled Complete Transparency: Review every call with full transcripts and summaries Reduce After-Hours Stress: Let our workers handle calls while you stay informed Cut costs, not care: Our workers handle phone calls at half the price of other third party call center Get some rest. We'll notify you when someone needs you.