Masar Workshop Management

Masar is a cloud-powered, all-in-one automotive workshop management system designed to simplify the entire customer journey—from vehicle check-in to inspection, approval, work order execution, and payment. Masar is built for modern workshops aiming to improve efficiency, boost revenue, and enhance customer experience through a fully digital workflow. Key Features Customer Reception & Vehicle Check-in Quick mobile verification for registering customers Scan VIN or license plate to auto-fill vehicle details View complete service and inspection history Generate digital service tickets and send SMS notifications Digital Vehicle Inspection 50+ point inspection checklist Capture photos and videos of issues Categorize findings by importance: Critical – Recommended – Optional Auto-generate proposals including parts and labor costs Smart Proposal & Approval Send proposals via SMS, email, or private link Customers approve repairs electronically with signature and OTP Automatic recalculation of total cost Visual documentation builds customer trust Work Order Management Convert approved services into structured work orders Assign technicians and service bays automatically Real-time tracking of each task Add photos and notes during execution Invoicing & Payment Processing Auto-generate invoices with detailed breakdown Accept online payments: MADA, Apple Pay, Google Pay Support in-person payments at the workshop Workshop Management Dashboard Live overview of workshop operations Monitor tasks, work orders, and employee utilization Revenue reports and analytics