BoltOn Technology

Retention Pro by Bolt On Technology is the premier automotive shop marketing and retention solution trusted by thousands of repair shops nationwide. Seamlessly integrated with Mitchell1, ShopWare, Tekmetric, and other leading shop management systems, Retention Pro helps independent repair shops bring customers back, increase revenue, and simplify day-to-day operations. Top Features + Customer Retention Campaigns – Automatically send personalized service reminders, win-back texts, and appointment follow-ups to boost return visits. + Digital Vehicle Inspections (DVI) – Capture and share photos, videos, and technician notes directly with customers for full transparency and trust. + Message Center 2.0 – Manage two-way texts, calls, and appointment scheduling in one easy-to-use interface. + Marketing Automation – Launch smart, data-driven email and SMS campaigns that keep your bays full without manual effort. + Integrated Payments – Offer secure “Text-to-Pay” and digital invoicing options for faster payments and improved customer convenience. + Analytics & Reporting – Track customer retention, campaign ROI, and shop performance with real-time dashboards. Why Shops Love Retention Pro + Increases visit frequency and Average Repair Order (ARO) + Reduces no-shows with automated reminders + Strengthens customer trust through digital transparency + Integrates with major shop management systems + Delivers measurable ROI within the first 90 days