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  • Cozee screenshot 1
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About Cozee

Connect To Your Franchise Network Anywhere Cozee brings your entire franchise team together in one powerful mobile app. Whether you're managing multiple locations, coordinating with corporate, or communicating with your team on the floor, Cozee makes it simple to stay connected and productive. Built Specifically for Franchises Unlike generic messaging apps, Cozee understands franchise operations. Communicate efficiently across multiple brands, coordinate between corporate and franchisees, and ensure everyone stays aligned—from territory managers to location staff. REAL-TIME MESSAGING - Direct messages for 1-on-1 conversations - Group chats for small teams and project coordination - Channels for system-wide and topic-based discussions - Rich messaging with file attachments, emojis, and reactions - Threading to keep conversations organized - @mentions to get someone's attention - Search across all your conversations VOICE COMMUNICATION - Huddles for spontaneous voice conversations in channels and groups - Direct phone calls for urgent matters - Crystal-clear audio quality - Background mode so you can multitask - Quick join/leave controls MULTI-BRAND SUPPORT - Seamlessly switch between franchise brands - Separate conversation spaces for each brand - Clear context so you always know which brand you're working in - Perfect for multi-unit operators and franchisors SMART NOTIFICATIONS - Customize notifications preferences - Never miss important @mentions - Schedule Do Not Disturb for off-hours - Control which conversations get your attention PROFESSIONAL & SECURE - End-to-end encryption for message security - Secure file sharing and storage - Biometric authentication (Face ID, Touch ID) - Professional communication separate from personal apps DESIGNED FOR MOBILE WORKERS - Clean, intuitive interface - Works great on the go - Offline access to recent messages WHO USES COZEE - Franchisees managing single or multiple locations - Location managers and staff coordinating operations - Territory managers and coaches supporting franchisees - Franchisor corporate teams - Multi-unit operators across brands Replace fragmented communication across WhatsApp, text messages, and phone calls with one unified platform your entire franchise network can rely on. Download Cozee today and experience franchise communication done right.

Ratings & reviews

5.0

6 ratings

5 ★ 100% 4 ★ 0% 3 ★ 0% 2 ★ 0% 1 ★ 0%

What’s new

Version 3.1.0 · Updated October 16, 2026

This update is all about reliability: across chat, meetings, huddles, notes, tasks and the Knowledge Base, Cozee now saves what you do or tells you clearly when it couldn't. NEW • A redesigned AI Assistant, with suggested prompts you can scroll through and a cleaner composer. • Notes can do what they do on the web: add pictures from your camera, library or clipboard, mark a note private, and link it to a task, initiative or meeting. • Long-press any link to open, copy or share just that link. • Choose whether an edit or cancellation applies to one occurrence, this and following, or the whole series of a recurring meeting. • Open a meeting summary straight from its message in chat. • Polls and link insertion in chat now open on their own screens. CHAT • Messages are sent once, in order and complete, and a failed message can be discarded. • Reactions, pins, polls and chat names update live, and unread counts and badges match what you've read. • Tapping a chat notification takes you to the right message, and Mark as read sticks. • Every chat shows its full history, even after switching chats or workspaces. • Busy conversations scroll and type smoothly, and a reply started mid-edit keeps your draft. • Selecting text while editing a message no longer ends the edit. • Messages from integrations now appear as cards, just like on desktop. • Thread read receipts match what you see on the web. MEETINGS & CALENDAR • Recurring, all-day and multi-day meetings show on the right days. • Editing a meeting keeps its exact time and guests' responses. • Action items show up when you open a meeting from the Calendar. • Meeting summaries are easier to read and show when they're still being prepared. • Connecting a calendar only reports success when it really worked. HUDDLES • Starting a huddle can be cancelled and retried, and never leaves anyone ringing. • Huddles recover from bad connections instead of hanging on "Reconnecting". • Rings stop on time, and answering never ends a call that's already live. • Joining only needs your microphone, and mute indicators show the right state. NOTES • Notes never lose an edit, the editor never comes back blank, and edits made at the same time are never silently overwritten. • Deleting a note is deliberate and can be undone from Recently Deleted. • Notes stay in sync across your devices. KNOWLEDGE BASE • Documents open in the right viewer, large folders are fully browsable, and big files preview without crashing. • Knowledge Base and note links open inside the app wherever you tap them. TASKS & INITIATIVES • Creating, assigning and deleting tasks never half-fails. • Task lists show every task exactly once, and saved views work again. • Search finds a task by its ID. • Descriptions and comments look the same as on the web. AND MORE • Nothing at the bottom of a screen hides behind the tab bar anymore. • Profile pictures load faster. • Wherever something fails, the app now tells you instead of showing an empty screen.

App privacy

The developer, Transitiv, reported these privacy practices to Apple.

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

  • Identifiers: User ID, Device ID
  • Contact Info: Email Address, Name, Phone Number
  • User Content: Photos or Videos, Other User Content

Used for: Product Personalization, App Functionality

Data Not Linked to You

The following data, which may be collected but is not linked to your identity, may be used for the following purposes:

  • Usage Data: Product Interaction

Used for: Product Personalization, App Functionality