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About SysAid

Get help faster with AI at your fingertips.
The SysAid mobile app lets you chat with AI for instant answers, turn conversations into tickets in seconds, track requests, take action, and access your assets, all from your phone. Stay informed, move work forward, and get things done wherever you are.

What’s new

Version 1.0.86 · Updated August 3, 2026

New - Tap a link in an email or message and it opens the right screen in the app. - Filter service records by status class. Improvements - Smoother sessions — your session now refreshes quietly in the background. - Signing out fully clears your data from the device. Fixes - Tickets now load on accounts that don't use SLA. - Fixed signing back in with biometrics after logging out.

App privacy

The developer, SysAid Technologies Ltd., reported these privacy practices to Apple.

Data Not Linked to You

The following data, which may be collected but is not linked to your identity, may be used for the following purposes:

  • Usage Data: Product Interaction
  • Identifiers: User ID
  • Diagnostics: Other Diagnostic Data

Used for: Analytics, Product Personalization, App Functionality

Alternatives to SysAid

Looking for apps like SysAid? Here are 6 similar apps on the App Store. The highest rated is Crossroads Mobile Suite (3.8/5), and all 6 are free to download.

SysAid vs. alternatives
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SysAid – Free August 3, 2026
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