Lazychat Connect

LazyChat is an AI customer support and sales agent for modern commerce that connects your social channels (Messenger, Instagram, WhatsApp, web), storefronts and inventory (Shopify, WooCommerce, custom), and knowledge sources to handle conversations end to end. It answers product questions, recommends items, applies vouchers, checks stock and prices in real time, and can capture orders directly in the thread—then hands off to a human with full context when needed. Vision capabilities recognize screenshots and photos customers send and match them to catalog items. Behavior is fully brand-tuned via prompts and policies, with consistent answers learned from FAQs, PDFs, and past chats. Built-in analytics track response time, resolution, missed intents, and revenue from conversations, while multilingual support, role-based access, and data retention controls keep teams efficient and compliant. The result is fewer tickets, faster resolutions, and higher conversion—personal support at scale without adding headcount.