Mobile One for NICE CXone

idealsystems Business iPhoneiPadiPod touch

Mobile One for NICE CXone is a free Business app for iPhone and iPad by idealsystems. Rated 5.0/5 from 1 ratings. Requires iOS 15.1.

Rating: 5.0; 1 ratings
Price: Free; on the App Store
Size: 46 MB; Age 4+
Updated: Sep 30; 2026 · v1.1.5

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About Mobile One for NICE CXone

Mobile One for NICE CXone is a Mobile App that allows you to handle voice interactions via NICE directly on your phone in a secure manner. Easily expand NICE CXone beyond your contact centre.

What’s new

Version 1.1.5 · Updated September 30, 2026

- Digital interactions: added support for the SMS channel - Added Japanese, French, Spanish and Portuguese language support - Implemented darkmode - Added “Mobile” boolean to Mobile One interactions' participant data to differentiate between desktop and mobile interactions - Bugfixes and Improvements

App privacy

The developer, idealsystems, reported these privacy practices to Apple.

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

User Content: Customer Support
Identifiers: Device ID, User ID
Usage Data: Other Usage Data

Used for: Analytics, App Functionality

Data Not Linked to You

The following data, which may be collected but is not linked to your identity, may be used for the following purposes:

Contacts: Contacts

Used for: App Functionality

App details

Mobile One for NICE CXone is a free Business app for iPhone, iPad and iPod touch, developed by idealsystems. It is rated 5.0 out of 5 from 1 ratings on the App Store, requires iOS 15.1 or later, is 46 MB to download and is available in 6 languages. It was first released on September 8, 2025 and last updated on September 30, 2026.

Category: Business
Rating: 5.0 / 5 (1 rating)
Price: Free
Version: 1.1.5
Size: 46 MB
Requires: iOS 15.1 or later
Compatibility: iPhone, iPad, iPod touch
Languages: English, Dutch, French, Japanese, Portuguese, Spanish
Age rating: 4+
Released: September 8, 2025
Last updated: September 30, 2026
Developer: idealsystems

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Alternatives to Mobile One for NICE CXone

Looking for apps like Mobile One for NICE CXone? Here are 6 similar apps on the App Store. The highest rated is TernioSwitch (4.0/5), and all 6 are free to download.

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