Valei - Luxury Home Management

Effortless luxury home management, all in one app. Valei is your dedicated home management companion for luxury residences. Designed exclusively for Valei clients, the app brings together an AI-powered concierge, direct access to your management team, home information, and curated experiences tailored to your lifestyle—whether you’re in residence or away. What you can do with Valei: • Chat with your personalized AI concierge Ask questions, get recommendations, and manage home-related tasks 24/7. From “prep the home for our arrival” to “arrange airport pickup,” Val helps coordinate the details. • Fast-track service requests Submit service requests in seconds—housekeeping, home inspections, maintenance prep, arrival/departure services, and more. Choose your preferred date, add notes, and track requests from one convenient place. • Message your management team directly Securely communicate with the Valei Home Services team about anything related to your property. Keep all communication organized within the app instead of scattered across texts and emails. • Access your home's digital guidebook View property-specific information, operating instructions, emergency contacts, local recommendations, and important home details anytime you need them. • Explore your home in 3D Eligible Gold clients can access interactive 3D property scans, providing a detailed digital view of their residence from anywhere in the world. • Access exclusive promotions and benefits Enjoy seasonal perks and curated offers just for Valei clients, including complimentary amenities, special service packages, and members-only benefits. • Stay ready for every arrival Use Valei to schedule home preparation before you return—stock the refrigerator, refresh housekeeping, inspect systems, and ensure everything is ready when you walk through the door. Valei brings your home, your management team, and your concierge services together in one seamless experience.