IRMSmart

IRM smart is a customer self-service platform that facilitates connection between companies and their customers. It encompasses a range of functions, including supply chain management, project control, equipment inspection, after-sales service, workshop management, and other customer self-service portal platforms. The implementation of a BOM, pre-configured assets, and customised forms represents a multifaceted approach to enhancing internal management, with the overarching objective being to facilitate an exceptional customer experience. The platform is designed to facilitate internal organisational management, encompassing the recording and viewing of RFQs or service requests, order status monitoring, information update, communication between users, and the execution of various other operations.