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About Candello Member Community

Candello is the national medical malpractice data collaborative of CRICO, the captive malpractice insurer for the Harvard-affiliated medical institutions. As a division of CRICO started in 1998, Candello has become the largest and most trusted source of MPL data in the industry, with one-third of all newly asserted claims added annually to more than a half-million already-coded claims. With its exclusive data, best-in-class taxonomy, powerful analytics, unique expertise, and highly engaged community of peers, Candello members will reduce their risk of medical error, malpractice exposures, and financial loss. No event in healthcare is as deeply studied and investigated as a medical malpractice claim. While thankfully rare in occurrence, the depth, detail, and richness of learning from malpractice case offers unrivaled analytics and insights that can prevent the next newspaper headline or eight-figure settlement or jury verdict. Patient safety and risk management are “evangelical” in nature. If the only ones who see risk and understand safety are the risk and safety professionals, then they are the only ones who are likely to be safe from harm or risk. The Candello community is a safe and exclusive space for people who do the same jobs and share the same challenges to access insights and peers they can’t find anywhere else. Key features: Use a highly governed, proprietary taxonomy that is constantly evolving Understand WHY the event happened that led to the claim Generate insights from self-service, precision analytics and unique expertise Access a community of peers to benchmark and learn together Who we serve: Commercial and health system captive MPL insurers and their insureds, boards, leadership, staff, reinsurers, brokers, and actuaries We believe there is safety in numbers. Join us if you do, too.

What’s new

Version 8.288.104 · Updated October 21, 2026

Bug fixes and performance enhancements.

App privacy

The developer, RISK MANAGEMENT FOUNDATION OF HARVARD MEDICAL INSTITUTIONS, reported these privacy practices to Apple.

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

  • Contact Info: Email Address, Name
  • Purchases: Purchase History
  • Location: Precise Location, Coarse Location
  • Identifiers: User ID, Device ID
  • Usage Data: Product Interaction
  • Diagnostics: Crash Data, Performance Data
  • User Content: Photos or Videos, Audio Data, Other User Content

Used for: Developer’s Advertising or Marketing, Analytics, Product Personalization, App Functionality

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