MedilinkOnline

Core Features - Insurance Benefits Inquiry - View policy details including validity period, status, coverage benefits, and plan information. - Hospital Search - Search for network medical institutions covered by your policy. - Filter by: type (public/private), grade (e.g., tertiary), category, 24-hour/emergency services. - Supports keyword search, location-based lookup, and one-click navigation/appointment. - Click to view details of each institution. - Claims Processing - Submit online claims (for amounts within policy limits). - Steps: Select policy → confirm terms → choose applicant relationship → select medical institution → enter visit date/coverage type/claimed amount → upload documents. - Track progress or supplement materials anytime. Value-Added Services - Video Doctor - 24/7 video consultation with licensed doctors for common illnesses, chronic conditions, or minor emergencies. - Doorstep Medication Delivery - Get prescribed medications delivered to your home. - Dedicated Assistant - Non-medical support via text/image chat for any service-related queries. - E-Health Records - Hospital-grade electronic health records stored permanently. - Updated during video consultations with doctors. Customer Service - 24/7 Support: - Hotline: 400-880-8820. - In-app access: Click the phone/chat icon during transactions to connect instantly.