WunderService

Wunder Service is the field-service platform for shared-mobility operators. Designed for technicians and supervisors managing scooters, e-bikes, mopeds, and cars in the field. Every workflow from vehicle inspection to damage reporting fits in a single, fast native app. LIVE FLEET MAP See your entire fleet on an interactive map with real-time state overlays. Each marker shows service state, battery level, and rental status. Filter by operational category, battery level, or task type to surface exactly the vehicles that need attention right now. SERVICE STATE MANAGEMENT 24 operational states across 5 categories: Functional, Service, Location, Problem, and Other. Change a vehicle's state with a single tap; your whole team sees the update instantly. TASK MANAGEMENT 12 task categories cover the full service cycle: cleaning, battery swap, inspection, maintenance, relocation, and more. Create and complete work orders directly from the vehicle profile. DAMAGE REPORTING Document defects with photos, severity classifications, and free-form notes. Reports sync to the platform immediately, feeding your maintenance workflows and compliance records. OFFLINE BLUETOOTH ACCESS Bluetooth let technicians lock and unlock vehicles without a network connection. Essential for underground garages, remote zones, and areas with poor coverage. LOCATION KPI DASHBOARD The home screen surfaces three critical metrics for your active depot: fleet availability %, average state of charge, and vehicles with open tasks. Synced with your Back Office. MULTI-TENANT AND SECURE Log in with your operator's 4-digit code, select your depot, and all data scopes will automatically be sent to your location. Multi-tenant architecture supports teams across multiple cities and business units from a single app. Requires a Wunder Mobility operator account. Not available for end consumers.