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About CitizenOne

CitizenOne is the digital EHR (Electronic Health Record) and care documentation platform for care homes, supported living, home care and community mental health services - as well as GP, dental and therapy practices. It brings care notes, medication management, staff rotas, messaging, documents, procedures and calendars together in one place, so staff and management get a clearer overview, more efficient workflows, and more time for residents and patients. With CitizenOne you get care documentation, medication and dosage management, staff rotas and shift planning, calendar and daily overview, secure internal messaging, documents, forms and procedures, and staff and citizen/patient management in one solution - available offline on mobile and optimised for iPad with sidebar navigation. Features - Care notes and documentation - Medication and dosage management - Staff rotas and shift planning - Calendar and daily overview - Secure internal messaging and chat - Documents, forms and procedures - Staff and citizen/patient management - Offline support on mobile, optimised for iPad - AI-assisted documentation - GDPR-compliant platform CitizenOne is built to bring structure, security and efficiency to eves, supported living and home care, for GP, dental and therapy practices, and for health and social care organisations working with local authorities - with a strong focus on documentation, oversight and GDPR compliance. "What's New" for 1.2.109 • A new overview automatically shows you the latest updates when you s • iPad: Add/Edit/View screens now have a sidebar, and the calendar's e • A simpler first-run experience, with real screenshots of Today, Cale • Clearer steps when creating an account/organisation, and a proper ban-up • Fixed: the mail tabs (Inbox/Secured/Sent) could fail when switching between them • Fixed: shortcuts to citizen profiles and risk/medication alerts coul • Fixed: saving a medicine history entry required two taps • Fixed: some parts of the app showed English text instead of the local

What’s new

Version 1.11.8 · Updated October 21, 2026

We’ve introduced several new features and improvements to make CitizenOne even easier and more efficient to use. • Voice Dictation with Cody AI - Dictate messages directly to Cody using your voice. • Digital Signatures - Sign employment contracts directly in the app. • Notification Settings - Customize notifications to suit your preferences. • Pinned Chats - Pin important conversations for quick and easy access. • Choice Lists in Journal Notes - New selection lists make documentation faster and more structured. • Risk History Charts - Get a visual overview of risk assessments and their development over time. • Booking & Video Meetings - Improved booking calendar with direct access to video meetings. • Document Preview & Sharing - Preview and share documents directly from the app. This update also includes minor bug fixes, performance improvements, and enhanced stability.

App privacy

The developer, AWORK Group A/S, reported these privacy practices to Apple.

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

  • Contact Info: Email Address, Name, Phone Number

Used for: App Functionality

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