القلعة بلس

Alqalaa Plus application The Alqalaa Plus application is an application that provides a service in the field of delivery. It facilitates the process of managing the company’s operations and supports the branch system. The application facilitates the work of the company’s representatives and customers and makes it easier for them to follow up on their requests. The application is one application that includes the representative and the customer. The delegate application provides a special account for each delivery representative, enabling him to receive and manage his orders, update order statuses, and know the representative’s accounts of the company’s profits and dues. The customer application enables the customer to easily follow up on his orders, know the status of each order, and know his financial dues to the company. His orders can also be followed up on all Branches and provides other features such as creating a shipment for the customer, meaning he can add his orders and print them Here is what distinguishes the Alqalaa Plus application 1. Easy and simple interface • The application interfaces are designed in a simple 2. Provides accurate knowledge of accounts • The application provides a wallet for the representative and the client, allowing them to know the extent of debts and amounts owed to and from the company 3. Reports The application provides statistics to the customer, including all successful and returned orders, in addition to reports on the orders. 4. Update shipment statuses • The application allows the delivery representative to update the status of shipments in an easy way and in short steps, while sending real-time notifications of updates and explaining the reasons for changing the status. • Cases can be updated via barcode 5.Creating charges • The application provides the ability to create a shipment for the customer and follow it up by creating the shipment, printing, transporting, and specifying the entire shipment details easily and quickly. 6. Location • The application provides representatives with the service of knowing the location of customers with ease, and the location can be re-ordered quickly 7. Search • Shipments can be searched through filters of shipment information, whether name, number, receipt number, etc., and can be searched using QR. 8. Manifest or daily shipment record • Add the vents window that contains information about the shipments and the number of shipments on that day 9.Customer service or tickets • It is a service provided in the application that enables the user to create tickets and assign them to the relevant department, as well as follow up and filter the tickets.