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Screenshots

  • JB Hi-Fi Mobile screenshot 1
  • JB Hi-Fi Mobile screenshot 2
  • JB Hi-Fi Mobile screenshot 3
  • JB Hi-Fi Mobile screenshot 4

About JB Hi-Fi Mobile

The JB Hi-Fi Mobile app, powered by Telstra, is the easiest way to manage your JB Hi-Fi Mobile services in one place. You can find information about your usage, payments and support. Access helpful features with JB Hi-Fi Mobile app, including: • Sign in securely with two-step verification • View and manage your Pre-Paid SIM, Upfront Mobile and Upfront Mobile Broadband services • Take your service overseas with International Roaming and Day Passes • Filter scam text messages • ‘Message us’ to contact a dedicated team of JB Hi-Fi Mobile experts for help and support • Make payments securely, change payment methods, set up auto payments, request payment extensions and view current and past payments • Update contact details in your ‘Profile’ • Track Telstra network outages • 5G network access on eligible plans • Pre-Paid SIM customers can recharge quickly, buy more data, check payment balance, track usage and recharge history If you’re new here, simply download the app and sign in with the username you created when you registered your JB Hi-Fi Mobile service – then you’re good to go!

Ratings & reviews

4.3

6 ratings

5 ★ 83% 4 ★ 0% 3 ★ 0% 2 ★ 0% 1 ★ 17%

What’s new

Version 17.0.105773 · Updated September 16, 2026

• Bug fixes & enhancements

App privacy

The developer, Telstra Corporation Ltd, reported these privacy practices to Apple.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Financial Info: Payment Info
  • Location: Precise Location, Coarse Location
  • Contact Info: Physical Address, Email Address, Name, Phone Number, Other User Contact Info
  • User Content: Customer Support
  • Identifiers: User ID, Device ID
  • Usage Data: Product Interaction, Advertising Data
  • Diagnostics: Crash Data, Performance Data, Other Diagnostic Data

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

  • Financial Info: Payment Info
  • Location: Precise Location, Coarse Location
  • Contact Info: Physical Address, Email Address, Name, Phone Number, Other User Contact Info
  • User Content: Customer Support
  • Identifiers: User ID, Device ID
  • Usage Data: Product Interaction, Advertising Data
  • Diagnostics: Crash Data, Performance Data, Other Diagnostic Data

Used for: Developer’s Advertising or Marketing, Analytics, Product Personalization, App Functionality

Alternatives to JB Hi-Fi Mobile

Looking for apps like JB Hi-Fi Mobile? Here are 6 similar apps on the App Store. The highest rated is Origin Energy Gas Internet LPG (4.6/5), and all 6 are free to download.

JB Hi-Fi Mobile vs. alternatives
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