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Screenshots

  • My Astound screenshot 1
  • My Astound screenshot 2
  • My Astound screenshot 3
  • My Astound screenshot 4

About My Astound

My Astound allows customers to manage Astound accounts from iPhone and iPad devices easily and securely. Astound customers can manage their Astound account quickly and securely with the following functionality: Pay your Astound Bill Where's My Tech? Check the status of your tech's arrival time! View Account Balance View Bills – up to 12 months via pdf Enroll in AutoPay Enroll in Paperless Billing Enroll in SMS Notifications Check Recent Calls made by your Astound phone Play Voicemail Messages left for your Astound phone Update Billing Address Update Contact Email Address Update Security Information The features on this application are only available to Astound customers or those pending an Astound installation.

Ratings & reviews

1.6

115 ratings

5 ★ 10% 4 ★ 3% 3 ★ 3% 2 ★ 5% 1 ★ 78%

What’s new

Version 5.3.9 · Updated May 5, 2026

This release introduces the Self-Install Kit (SIK) flow, enabling customers to set up their modem independently through the app - no technician visit required. Also includes general improvements to the account management experience.

App privacy

The developer, RCN Telecom Services, LLC, reported these privacy practices to Apple.

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

  • Identifiers: User ID
  • Purchases: Purchase History
  • Financial Info: Payment Info
  • Contact Info: Physical Address, Email Address, Name, Phone Number
  • Contacts: Contacts

Used for: Analytics, Product Personalization, App Functionality

Data Not Linked to You

The following data, which may be collected but is not linked to your identity, may be used for the following purposes:

  • Usage Data: Product Interaction
  • Diagnostics: Crash Data, Performance Data

Used for: Analytics, Product Personalization, App Functionality

Alternatives to My Astound

Looking for apps like My Astound? Here are 6 similar apps on the App Store. The highest rated is Peoples Gas Chicago (4.9/5), and all 6 are free to download.

My Astound vs. alternatives
App Rating Price Last updated Compare
My Astound 1.6 / 5 (115 ratings) Free May 5, 2026
Peoples Gas Chicago 4.9 / 5 (40,673) Free Aug 13, 2026 Compare
ComEd - An Exelon Company 4.7 / 5 (142,856) Free Oct 1, 2026 Compare
PPL Electric 4.4 / 5 (56) Free Jun 30, 2026 Compare
UGI Utilities Account 4.8 / 5 (8,105) Free Mar 25, 2026 Compare
CoServ 2.3 / 5 (125) Free Jul 13, 2026 Compare
PSE 3.7 / 5 (18) Free Aug 10, 2026 Compare

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