myCiena
Ciena Business iPhoneiPadiPod touch
myCiena is a free Business app for iPhone and iPad by Ciena. Requires iOS 17.0. Updated October 22, 2026.
- Price
- Free
- on the App Store
- Size
- 117 MB
- Age 4+
- Updated
- Oct 22
- 2026 · v264.000
Screenshots
About myCiena
As a Ciena customer, you can use the myCiena mobile app to create, update, and track technical support tickets, equipment requests, and engineer dispatches anytime, anywhere. You can save time by using our tools to help troubleshoot issues. Search our extensive knowledge base, see your performance dashboards, troubleshoot with a live engineer via chat, and much more. Available features include: Create and access technical support tickets Create and access equipment requests Create and access engineer dispatches Chat with a live engineer File transfer protocol (FTP) View performance metrics Access your notifications Search our knowledge base Search our technical publications Virtual Assistant
What’s new
Version 264.000 · Updated October 22, 2026
We updated the app with the latest features, bug fixes, and performance improvements.
App privacy
The developer, Ciena, reported these privacy practices to Apple.
Data Linked to You
The following data, which may be collected and linked to your identity, may be used for the following purposes:
- Contact Info: Email Address, Name
Used for: Analytics, App Functionality
Data Not Linked to You
The following data, which may be collected but is not linked to your identity, may be used for the following purposes:
- Identifiers: User ID, Device ID
- Usage Data: Product Interaction, Other Usage Data
- Diagnostics: Crash Data, Performance Data, Other Diagnostic Data
Used for: Analytics, App Functionality
Alternatives to myCiena
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| App | Rating | Price | Last updated | Compare |
|---|---|---|---|---|
| myCiena | – | Free | October 22, 2026 | |
| Kaon Platform | 5.0 / 5 (4) | Free | Oct 8, 2026 | Compare |
| ConnectorMax | 4.0 / 5 (3) | Free | Aug 5, 2024 | Compare |
| EXFO Exchange | 1.6 / 5 (9) | Free | Aug 17, 2026 | Compare |
| VIAVI Mobile Tech | 3.2 / 5 (6) | Free | Oct 17, 2026 | Compare |
| BradyScan | 4.8 / 5 (18) | Free | Feb 1, 2026 | Compare |
| OfficeTrack Plus | 2.7 / 5 (3) | Free | Oct 22, 2026 | Compare |
Compare myCiena with the top alternatives: ratings, updates, ASO score and keyword gaps →