Chicago Works: 311 Reporter
2pensmedia Inc. Utilities iPhoneiPadiPod touch
Chicago Works: 311 Reporter is a free Utilities app for iPhone and iPad by 2pensmedia Inc. Rated 2.4/5 from 21 ratings. Requires iOS 15.0.
- Rating
- 2.4
- 21 ratings
- Price
- Free
- on the App Store
- Size
- 49 MB
- Age 4+
- Updated
- Oct 4
- 2026 · v4.2
Screenshots
About Chicago Works: 311 Reporter
Chicago Works: Report 311 Issues Instantly Chicago Works is the fastest way to report 311 issues straight from your iPhone. Snap a photo, tap submit, and we file your request with the City of Chicago — no phone calls and no account to set up. Why Chicagoans Use It • Trusted since 2012: Featured in the Chicago Tribune, CBS 2, WBEZ, Chicago Reader, and the Lincoln Park Patch. • Community-Powered: Join 20,000+ neighbors already reporting across every ward in the city. • Free to Use: Completely free, with an optional upgrade to remove ads. What You Can Report Choose from more than 100 service types, including: • Streets: Potholes, broken streetlights, water leaks, sewer issues. • Sanitation: Missed garbage pickups, trash cart issues, dumpsters, street cleaning complaints. • Maintenance: Fallen trees, graffiti, rodent baiting, snow-uncleared sidewalks. • Public Safety & Others: Stray animals, pet wellness checks, abandoned vehicles, cab complaints, and aircraft noise. Three Taps to a Cleaner Chicago 1. Pick the issue: Search or browse 100+ service types across Animal Care, Streets, Water, Aviation, Business Affairs, and more. 2. Add the details: Snap a photo and confirm the location. Photo-backed tickets are taken more seriously. 3. Submit and track: We file directly with the city’s Open311 system and show you the status of your request — open or closed. Built for Chicago • GPS Auto-Detect: Automatically identifies your location and your ward. • Precision Control: Need to be exact? Drag the pin to adjust the location manually. • Browse Reports: See what your neighbors have reported, with Open and Closed status at a glance. • Service Tracker: Look up any request by its number. • Offline-First: No signal? Start a report anyway. The app syncs your request automatically when you’re back online. Privacy First Your email and address never leave the 311 flow. Nothing is sold, and nothing is shared outside of your request. Read our full policy at https://www.chicagoworksapp.com/privacy.html. Important Note: Chicago Works is an independent app that utilizes the City of Chicago's official Open311 framework. It is not affiliated with the City of Chicago. Built by 2Pens Media Inc., based in Chicago. Report something today. Chicago runs better when you help run it.
Ratings & reviews
2.4
21 ratings
What’s new
Version 4.2 · Updated October 4, 2026
A cleaner, faster Chicago Works: • Redesigned home screen with everything in reach • Browse Reports now shows Open and Closed status at a glance • Service types load much faster the first time • Fixed a crash when tapping Remove Ads, and Restore Purchases now works correctly • Smoother loading screens and other fixes
App privacy
The developer, 2pensmedia Inc., reported these privacy practices to Apple.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Identifiers: Device ID
Data Linked to You
The following data, which may be collected and linked to your identity, may be used for the following purposes:
- Identifiers: Device ID
Used for: Third-Party Advertising
Data Not Linked to You
The following data, which may be collected but is not linked to your identity, may be used for the following purposes:
- Usage Data: Product Interaction
- Diagnostics: Performance Data, Crash Data
- Location: Coarse Location
- Contact Info: Physical Address, Email Address, Name
- User Content: Photos or Videos
Used for: Analytics, App Functionality
Alternatives to Chicago Works: 311 Reporter
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| App | Rating | Price | Last updated | Compare |
|---|---|---|---|---|
| Chicago Works: 311 Reporter | 2.4 / 5 (21 ratings) | Free | October 4, 2026 | |
| CHI311 | 2.5 / 5 (245) | Free | Apr 22, 2026 | Compare |
| StreetLight Chicago | 4.8 / 5 (11) | Free | Sep 9, 2025 | Compare |
| Peoples Gas Chicago | 4.9 / 5 (41,026) | Free | Aug 13, 2026 | Compare |
| Magnum Insurance | 3.4 / 5 (25) | Free | Dec 30, 2025 | Compare |
| ComEd - An Exelon Company | 4.7 / 5 (150,412) | Free | Oct 14, 2026 | Compare |
| Astound Mobile | 1.3 / 5 (53) | Free | Oct 28, 2026 | Compare |