NYC 311

Department of Information Technology And Telecomm Utilities iPhoneiPadiPod touch

NYC 311 is a free Utilities app for iPhone and iPad by Department of Information Technology And Telecomm. Rated 3.1/5 from 430 ratings. Requires iOS 16.0.

Rating: 3.1; 430 ratings
Price: Free; on the App Store
Size: 102 MB; Age 4+
Updated: Oct 20; 2026 · v5.26.0

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About NYC 311

The NYC311 App is your on-the-go, one-stop shop for New York City government services. Download the app to: - Stay in the know. Daily status of Alternate Side Parking, trash collection, and schools is always just one tap away. You can also get notifications of any updates to the normal schedule. - Report problems. See an issue in your neighborhood? You can easily file Service Requests for noise, illegal parking, dirty sidewalks, and much more. - Track Service Requests. See the latest status of your requests all in one place. - Connect with us. Get quick, easy access to services on our other channels, including NYC311 Online and Text.

Ratings & reviews

3.1

430 ratings

5 ★ 39% 4 ★ 8% 3 ★ 7% 2 ★ 10% 1 ★ 36%

What’s new

Version 5.26.0 · Updated October 20, 2026

The homeless encampment service request form is available again on the mobile app.

App privacy

The developer, Department of Information Technology And Telecomm, reported these privacy practices to Apple.

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

Contact Info: Email Address, Name, Phone Number

Used for: App Functionality

Data Not Linked to You

The following data, which may be collected but is not linked to your identity, may be used for the following purposes:

Usage Data: Product Interaction
Location: Precise Location
Contact Info: Physical Address
User Content: Photos or Videos
Identifiers: Device ID
Diagnostics: Crash Data

Used for: Analytics, App Functionality

App details

NYC 311 is a free Utilities app for iPhone, iPad and iPod touch, developed by Department of Information Technology And Telecomm. It is rated 3.1 out of 5 from 430 ratings on the App Store, requires iOS 16.0 or later and is 102 MB to download. It was first released on August 12, 2009 and last updated on October 20, 2026.

Category: Utilities
Rating: 3.1 / 5 (430 ratings)
Price: Free
Version: 5.26.0
Size: 102 MB
Requires: iOS 16.0 or later
Compatibility: iPhone, iPad, iPod touch
Languages: English
Age rating: 4+
Released: August 12, 2009
Last updated: October 20, 2026
Developer: Department of Information Technology And Telecomm

View on the App Store

Listing score

Our ASO checklist, run on this App Store listing.

Grade C

Average rating (3.1): Low. Many people skip apps under 4 stars.
1-star share (36%): Many 1-star ratings: look for a common complaint.
App name length (7 / 30): There’s room for a keyword after your brand, e.g. “Brand: What it does”.

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Alternatives to NYC 311

Looking for apps like NYC 311? Here are 6 similar apps on the App Store. The highest rated is Con Edison (4.8/5), and all 6 are free to download.

NYC 311 vs. alternatives
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NYC 311	3.1 / 5 (430 ratings)	Free	October 20, 2026
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