NYC 311
Department of Information Technology And Telecomm Utilities iPhoneiPadiPod touch
NYC 311 is a free Utilities app for iPhone and iPad by Department of Information Technology And Telecomm. Rated 3.0/5 from 428 ratings. Requires iOS 16.0.
- Rating
- 3.0
- 428 ratings
- Price
- Free
- on the App Store
- Size
- 102 MB
- Age 4+
- Updated
- Sep 10
- 2026 · v5.24.0
Screenshots
About NYC 311
The NYC311 App is your on-the-go, one-stop shop for New York City government services. Download the app to: - Stay in the know. Daily status of Alternate Side Parking, trash collection, and schools is always just one tap away. You can also get notifications of any updates to the normal schedule. - Report problems. See an issue in your neighborhood? You can easily file Service Requests for noise, illegal parking, dirty sidewalks, and much more. - Track Service Requests. See the latest status of your requests all in one place. - Connect with us. Get quick, easy access to services on our other channels, including NYC311 Online and Text.
Ratings & reviews
3.0
428 ratings
What’s new
Version 5.24.0 · Updated September 10, 2026
With the newly enhanced AI Smart Select, you can now describe a problem in writing and AI will suggest a relevant service request form.
App privacy
The developer, Department of Information Technology And Telecomm, reported these privacy practices to Apple.
Data Linked to You
The following data, which may be collected and linked to your identity, may be used for the following purposes:
- Contact Info: Email Address, Name, Phone Number
Used for: App Functionality
Data Not Linked to You
The following data, which may be collected but is not linked to your identity, may be used for the following purposes:
- Usage Data: Product Interaction
- Location: Precise Location
- Contact Info: Physical Address
- User Content: Photos or Videos
- Identifiers: Device ID
- Diagnostics: Crash Data
Used for: Analytics, App Functionality
Alternatives to NYC 311
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| App | Rating | Price | Last updated | Compare |
|---|---|---|---|---|
| NYC 311 | 3.0 / 5 (428 ratings) | Free | September 10, 2026 | |
| Con Edison | 4.8 / 5 (124,886) | Free | Jul 29, 2026 | Compare |
| Hercules CP Mobile | 4.5 / 5 (13,678) | Free | Apr 2, 2026 | Compare |
| National Grid | 4.8 / 5 (12,551) | Free | Jul 7, 2026 | Compare |
| Hercules CyclePay | 4.4 / 5 (2,855) | Free | Jun 18, 2026 | Compare |
| EZ Tolls NY | 2.4 / 5 (113) | Free | Sep 2, 2026 | Compare |
| HuntFishNY | 2.1 / 5 (342) | Free | Sep 11, 2026 | Compare |
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