Concilio Experiences

Concilio's Experience Engine is a digital management tool designed for conducting and automating quality audits. The agile platform is customizable based on the business needs for all teams and their standards and SOPs. The Experience Engine will transition teams from manual spreadsheets to scalable, effective, and efficient measurement of standards compliance. The system is designed to ensure quality in all touch points of the guest experience. Checking Applications Admins can configure and manage custom questions, checklists, and audits through an easy to use cloud-based interface. The software allows for quality management workflows for audits conducted by internal teams or external auditors (Anonymous Audits) on web and mobile applications. Dashboards & Reporting The visual dashboard provides meaningful insights and KPIs that enable key stakeholders to make data driven decisions. Centralize data, track performance, and identify areas of improvement and training. Compare performance based on role, division, or department across different locations. User Roles & Permissions Create your business' organizational chart using custom names, roles, and permissions. Admins can control accessibility for each user through your identify management solution.