TalkNText - Business Phone

TalkNText by Cloudli Communications is a work-from-anywhere business phone system and app that combines voice and business texting in a single subscription, helping businesses of all sizes level up their customer experience and team communications. The cloud-based phone system and app allows businesses to text-enable their existing landline, share phone numbers with their teams, and leverage features like SMS broadcasts, text auto replies, business hours, keywords replies and more, for an “always-on” customer responsiveness. Visit the TalkNText website to sign up for an account today! BROADCASTS Send mass text messages to customizable contact lists. The service is fully 10 DLC-compliant with opt in/out mechanisms built in. AUTO-REPLIES Automate text message replies so customers get a response right away. Set business hours and other smart rules so you can tailor your messages per your business hours, when you’re on holiday, on the phone, or when a call hits your voicemail. NUMBER PORTING Keep your existing number from your current provider by porting your number over to TalkNText. SMART CALL ROUTING & RING OPTIONS Manage how you want to handle your communications by routing calls and texts to specific team members. Configure ring options for when you’re available, muted or outside of business hours. TEMPLATES Create your own set of text responses and save them as templates. Include links that lead back to your website or requests to leave a review. PHONE MENUS Route callers to the right department by creating a user-friendly phone menu with the TalkNText Interactive Voice Response (IVR) and auto-attendant. CUSTOM GREETINGS Customize your automated company greeting and voicemail messages for a friendly customer experience. SCHEDULE MESSAGES Stay organized by scheduling text messages and broadcasts to send to a specific date and time. CALL SCREENER Use our AI-powered Call Screener to find out the name of the caller and reason for their call. Screen every call, or just the ones that aren’t in your address book. Their response is transcribed in real time, so you’ll always know who’s calling and why. TEXT-ENABLED LANDLINE Enhance your existing business landline phone number with SMS capabilities without the need to port your voice service. KEYWORD REPLIES Send automated SMS/MMS replies when customers send you a text message containing a keyword. VOICEMAIL TRANSCRIPTION Get your voicemail transcribed as text and receive them via text message or in your email inbox. SHARED BUSINESS PHONE NUMBERS Respond to customers and clients faster by letting your team members respond to phone calls and texts on the same phone number. Shared business numbers keep your entire team in the loop. UNLIMITED TEAM COMMUNICATION Exchange text messages and calls with your team on the TalkNText app. Create group conversations to discuss specific topics.