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Screenshots

  • Qpien - Omni-Channel Helpdesk screenshot 1
  • Qpien - Omni-Channel Helpdesk screenshot 2
  • Qpien - Omni-Channel Helpdesk screenshot 3
  • Qpien - Omni-Channel Helpdesk screenshot 4

About Qpien - Omni-Channel Helpdesk

Qpien is a omni-channel customer service platform that delights your customers and increase sales. Support customers on the go with Qpien and offer a great customer experience at all times. Never miss any message from your customers! The Qpien mobile app is with you whenever you need. Qpien build for your business that allows your customer service team to manage all of your customer communication and service in one place. Businesses use Qpien to improve customer experience and increase the efficiency of their customer support teams. Using Qpien gives you a true all-in-one help desk experience across live chat, WhatsApp, Facebook and Instagram in one user-friendly platform, saving you time and money. Qpien has a powerful integration with e-commerce brands, like Shopify, WoCommerce so that you can see all your products without leaving your Qpien app. - Manage conversations from live chat, WhatsApp, Facebook and Instagram in Qpien helpdesk app - See all your customer chats and messages across different channels in one screen - Respond instantly with automations - Use quick replies, tags, internal notes, automatic replies to cut support time. - Use team chat to chat with your team and transfer conversations to your team members. - Send products to customers in chat with a frame and button - Respond in one click using quick replies - Boost sales, Increase Conversions And Revenue All-in-one, Customer support, Customer service, Helpdesk, Help center, ticketing, Live chat, Automations.

What’s new

Version 2.11.10 · Updated October 28, 2026

Performance improvements and minor bug fixes.

App privacy

The developer, Qpien Inc, reported these privacy practices to Apple.

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

  • Contact Info: Email Address, Name, Phone Number, Other User Contact Info
  • Identifiers: User ID

Used for: App Functionality

Data Not Linked to You

The following data, which may be collected but is not linked to your identity, may be used for the following purposes:

  • User Content: Emails or Text Messages, Photos or Videos, Customer Support, Other User Content

Used for: App Functionality

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