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Screenshots

  • Passerelle Coach screenshot 1
  • Passerelle Coach screenshot 2
  • Passerelle Coach screenshot 3
  • Passerelle Coach screenshot 4

About Passerelle Coach

Passerelle Coach is used for advanced remote support for field engineers by service-desk operators or colleagues. The field engineers can carry smart glasses (or use tablets or other portable devices). Next to bi-directional audio/video and messaging support, the operator can send documents, instructions, take remote on-site pictures, store them for later reference, enrich them with annotations and show them on the device of the field engineer. Such annotations can even be made on the live video stream, resulting in an AR-like experience for the field engineer.

What’s new

Version 5.3.0 · Updated September 11, 2026

- Added compatibility with iOS 26 and Liquid Glass design changes. - Added global search for instructions across all folders. - Reworked QR codes to support a multi-action landing page — a single QR code can now offer multiple actions (e.g. create ticket, open link, view instructions, support call).

App privacy

The developer, SupportSquare NV, reported these privacy practices to Apple.

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

  • Contact Info: Email Address, Name, Phone Number
  • User Content: Photos or Videos, Customer Support
  • Identifiers: User ID

Used for: App Functionality

Data Not Linked to You

The following data, which may be collected but is not linked to your identity, may be used for the following purposes:

  • Diagnostics: Crash Data
  • User Content: Audio Data

Used for: Analytics, App Functionality

Alternatives to Passerelle Coach

Looking for apps like Passerelle Coach? Here are 6 similar apps on the App Store. The highest rated is Acty Glasses (1.0/5), and all 6 are free to download.

Passerelle Coach vs. alternatives
App Rating Price Last updated Compare
Passerelle Coach – Free September 11, 2026
Acty Glasses 1.0 / 5 (1) Free Apr 27, 2026 Compare
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