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Screenshots

  • SYRCityline screenshot 1
  • SYRCityline screenshot 2
  • SYRCityline screenshot 3
  • SYRCityline screenshot 4

About SYRCityline

The Cityline app makes it easier to report potholes, damaged street signs, and other issues impacting quality of life throughout neighborhoods and districts in the city. Mobile users now have the ability to submit service requests from their phone and receive status updates on their requests. Cityline is fast, lets users crowdsource requests, and is simple to use. Submit a request: -Enter an address or provide a location using the map -Select a request category -Take and upload a picture (right away or snap your picture on location and upload later) -Confirm a description of your request Submit your request The app allows residents to share as much (or as little) information as they like as registered users or as little information as they like as anonymous users. Registered users can subscribe to follow status updates on their requests. Residents can still place requests to Cityline online at cityline.syr.gov or by calling (315) 448-CITY (2489).

Ratings & reviews

4.7

72 ratings

5 ★ 81% 4 ★ 13% 3 ★ 3% 2 ★ 1% 1 ★ 3%

What’s new

Version 6.3.1 · Updated March 14, 2026

- This update introduces smarter category suggestions powered by AI, improved search functionality, and in-app update prompts for a smoother experience.

App privacy

The developer, City of Syracuse, reported these privacy practices to Apple.

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

  • Location: Precise Location
  • Contact Info: Email Address, Other User Contact Info
  • User Content: Photos or Videos, Other User Content
  • Identifiers: User ID, Device ID
  • Diagnostics: Crash Data, Other Diagnostic Data

Used for: Analytics, App Functionality

Data Not Linked to You

The following data, which may be collected but is not linked to your identity, may be used for the following purposes:

  • Usage Data: Other Usage Data

Used for: App Functionality

Alternatives to SYRCityline

Looking for apps like SYRCityline? Here are 6 similar apps on the App Store. The highest rated is National Grid (4.8/5), and all 6 are free to download.

SYRCityline vs. alternatives
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SYRCityline 4.7 / 5 (72 ratings) Free March 14, 2026
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OCCrimeTips – Free Oct 24, 2024 Compare

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