SYRCityline
City of Syracuse Utilities iPhoneiPadiPod touch
SYRCityline is a free Utilities app for iPhone and iPad by City of Syracuse. Rated 4.7/5 from 72 ratings. Requires iOS 17.6. Updated March 14, 2026.
- Rating
- 4.7
- 72 ratings
- Price
- Free
- on the App Store
- Size
- 142 MB
- Age 12+
- Updated
- Mar 14
- 2026 · v6.3.1
Screenshots
About SYRCityline
The Cityline app makes it easier to report potholes, damaged street signs, and other issues impacting quality of life throughout neighborhoods and districts in the city. Mobile users now have the ability to submit service requests from their phone and receive status updates on their requests. Cityline is fast, lets users crowdsource requests, and is simple to use. Submit a request: -Enter an address or provide a location using the map -Select a request category -Take and upload a picture (right away or snap your picture on location and upload later) -Confirm a description of your request Submit your request The app allows residents to share as much (or as little) information as they like as registered users or as little information as they like as anonymous users. Registered users can subscribe to follow status updates on their requests. Residents can still place requests to Cityline online at cityline.syr.gov or by calling (315) 448-CITY (2489).
Ratings & reviews
4.7
72 ratings
What’s new
Version 6.3.1 · Updated March 14, 2026
- This update introduces smarter category suggestions powered by AI, improved search functionality, and in-app update prompts for a smoother experience.
App privacy
The developer, City of Syracuse, reported these privacy practices to Apple.
Data Linked to You
The following data, which may be collected and linked to your identity, may be used for the following purposes:
- Location: Precise Location
- Contact Info: Email Address, Other User Contact Info
- User Content: Photos or Videos, Other User Content
- Identifiers: User ID, Device ID
- Diagnostics: Crash Data, Other Diagnostic Data
Used for: Analytics, App Functionality
Data Not Linked to You
The following data, which may be collected but is not linked to your identity, may be used for the following purposes:
- Usage Data: Other Usage Data
Used for: App Functionality
Alternatives to SYRCityline
Looking for apps like SYRCityline? Here are 6 similar apps on the App Store. The highest rated is National Grid (4.8/5), and all 6 are free to download.
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I-81 Connect
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OCCrimeTips
| App | Rating | Price | Last updated | Compare |
|---|---|---|---|---|
| SYRCityline | 4.7 / 5 (72 ratings) | Free | March 14, 2026 | |
| I-81 Connect | 3.3 / 5 (4) | Free | Jun 19, 2026 | Compare |
| Syracuse Alerting | 2.0 / 5 (1) | Free | Jun 11, 2026 | Compare |
| Syracuse PD | 3.0 / 5 (2) | Free | Nov 21, 2024 | Compare |
| National Grid Charge Smart NY | 4.3 / 5 (296) | Free | Oct 19, 2026 | Compare |
| National Grid | 4.8 / 5 (13,906) | Free | Oct 8, 2026 | Compare |
| OCCrimeTips | – | Free | Oct 24, 2024 | Compare |
Compare SYRCityline with the top alternatives: ratings, updates, ASO score and keyword gaps →