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Screenshots

  • Visual Assistance screenshot 1
  • Visual Assistance screenshot 2
  • Visual Assistance screenshot 3
  • Visual Assistance screenshot 4

About Visual Assistance

Work side by side with the experts of the W&H Information and Diagnostic Centre (IDC). Our service engineers digitally support you during troubleshooting as if they were directly on site – thanks to audio and video transmission in real time. Integrated chat functions and the display of technical documents or instructions facilitate the exchange of information. Benefit from fast support without waiting times, reduce downtime and increase your productivity – with Service Sight by Sight. Your possibilities with Visual Assistance: - Share your live view and audio with W&H experts - Take and share photos - Receive helpful live markings in pictures from our experts - Use chat or voice chat communication with automatic translation functions - Gain insight into documents such as technical drawings or circuit diagrams

What’s new

Version 2.0.13 · Updated October 21, 2024

Performance Improvements & Bug Fixes

App privacy

The developer, Windmöller & Hölscher, reported these privacy practices to Apple.

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

  • Contact Info: Physical Address, Email Address, Name

Used for: App Functionality

Data Not Linked to You

The following data, which may be collected but is not linked to your identity, may be used for the following purposes:

  • User Content: Photos or Videos, Audio Data
  • Diagnostics: Crash Data, Performance Data, Other Diagnostic Data

Used for: App Functionality

Alternatives to Visual Assistance

Looking for apps like Visual Assistance? Here are 6 similar apps on the App Store. The highest rated is EasySee: AI for the Blind (5.0/5), and all 6 are free to download.

Visual Assistance vs. alternatives
App Rating Price Last updated Compare
Visual Assistance 5.0 / 5 (2 ratings) Free October 21, 2024
Spanntec Service App – Free Dec 15, 2023 Compare
EasySee: AI for the Blind 5.0 / 5 (1) Free Oct 28, 2024 Compare
Iris Sight 5.0 / 5 (1) Free Apr 23, 2026 Compare
Simply Ask 5.0 / 5 (1) Free May 8, 2025 Compare
AI Scan: Identify Anything – Free Jul 14, 2026 Compare
Comet Yxlon Visual Assist – Free Oct 12, 2026 Compare

Compare Visual Assistance with the top alternatives: ratings, updates, ASO score and keyword gaps →