MyProvider

The MyProvider App helps you quickly and easily resolve questions and issues related to your internet connection on your own. Diagnostics • Automatic problem detection • No waiting time • Direct access to the right guide Interactive Help • Automated troubleshooting • Easy-to-understand explanations • Smart follow-up questions Contacting Support • Contact customer service directly via the app • Send diagnostic results to speed up support via the hotline Setup Assistant • Detect your router using a camera scan • Activate your landline connection • Detect Wi-Fi details and automatically set up the connection Router Configuration • Quickly and easily adjust your router settings Share Wi-Fi • Set up Wi-Fi connections for external devices Optimize Wi-Fi • Improve Wi-Fi coverage with targeted measurements