Guided Home

Guided Home is your new home in one app: track your buying journey, get every certificate and warranty instantly, and report snags with a full audit trail. For homeowners and residents: Know exactly where you are in your new home journey at every stage. Access warranties, certificates, and key contacts the moment you need them. Report snags, track fixes, and follow defect resolution in real time. Browse how-to guides and appliance manuals to settle in with confidence. - Track your buying journey milestone by milestone - Instant access to your Home User Guide, certificates, and documents - Report defects and monitor resolution with a full audit trail - Browse appliance manuals, serial numbers, and fitting details - Contact your customer care team, warranty provider, and managing agent in one tap For housebuilders, developers, and site teams: Run pre-completion and completion inspections digitally. Manage defects from raised to resolved. Give your customers the handover experience that drives satisfaction scores and protects you through the defect liability period. - Conduct and sign off inspections on-site from any device - Raise, assign, and close defects with photo evidence and audit trail - Deliver compliant, branded handover packs and home user guides - Full visibility across your portfolio from the executive dashboard Guided Home is used by leading housebuilders and residential developers to digitise the end-to-end handover journey. Housebuilders interested in the platform can contact us at [email protected] to arrange a demo.