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About Alles Clara

Do you support, care for, or look after a loved one? Alles Clara can help you! Alles Clara offers personalized advice and support for everyone who cares for or supports their family members, friends, and neighbors – via chat, phone, and video calls. What does Alles Clara offer you? - A direct contact person: Individual support based on your personal concerns and needs. - Professional advice: The nursing and psychology advisors have many years of experience and are specifically trained. - Emotional support: Whether you have questions about care, organizational matters, worries, or fears. - Orientation within the care and social services system: The advisors at Alles Clara are knowledgeable and will guide you. How does the Alles Clara app work? - Confidential and secure: Only you and your advisor have access to your chat. Your conversations and data are encrypted and protected. - Simple and flexible: You can ask your questions in a personal chat at any time and receive quick answers. You can also call and video call your advisors. - Free of charge throughout Austria: With your access code, you receive advice and support permanently free of charge. You can obtain this from Alles Clara partners: https://www.alles-clara.at/zugang/ Who advises you at Alles Clara? Advisors come from across Austria and work in nursing and psychology. They are familiar with the challenges faced by people with caregiving and support responsibilities. How is Alles Clara implemented? The implementation of Alles Clara is only possible thanks to the collaboration of many partners from the nursing and support sectors, academia, the public sector, and the private sector. The advisors come from Soziale Dienste Burgenland GmbH, connexia, Caritas Pflege, Hilfswerk, Diakonie, the Red Cross, and the Arbeiter-Samariterbund. Alles Clara is funded by the State of Lower Austria, the Ministry of Social Affairs, and the ERSTE Foundation.

What’s new

Version 5.6.0 · Updated October 12, 2026

Alles Clara is now also available in English! We’ve also made several smaller improvements, particularly to make the app more accessible and easier to use.

App privacy

The developer, Alles Clara Gemeinnuetzige GmbH - Gesellschaft zur Entlastung pflegender Angehoeriger, reported these privacy practices to Apple.

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

  • Contact Info: Name, Email Address
  • Identifiers: User ID
  • User Content: Emails or Text Messages, Photos or Videos

Used for: Analytics, App Functionality

Data Not Linked to You

The following data, which may be collected but is not linked to your identity, may be used for the following purposes:

  • Usage Data: Product Interaction
  • Diagnostics: Crash Data, Performance Data

Used for: Analytics

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