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  • ServiceKey Nucleus screenshot 1
  • ServiceKey Nucleus screenshot 2
  • ServiceKey Nucleus screenshot 3
  • ServiceKey Nucleus screenshot 4

About ServiceKey Nucleus

Welcome to ServiceKey Nucleus! This initial version gives customers a new interface and personal assistant called Keyva. Now, you can ask Keyva for assistance with creating a ticket, searching information articles, NTT DATA news and more. This app currently supports dedicated instances of the ServiceNow platform. Remedy and other services to be supported soon. Future releases of ServiceKey Nucleus will expand Keyva's support of CSAT feedback and field service using our OverAir service. The ServiceKey Nucleus team: Todd Brillon - IT Director & designer Kiran Madhav - iOS Developer Nachiketa Kashyap - iOS Developer Vinay Aggidi - iOS Developer

What’s new

Version 2.0 · Updated July 10, 2024

Alter Domus integration

App privacy

The developer, NTT DATA, reported these privacy practices to Apple.

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

  • Identifiers: Device ID

Used for: Other Purposes

Data Not Linked to You

The following data, which may be collected but is not linked to your identity, may be used for the following purposes:

  • Diagnostics: Crash Data, Other Diagnostic Data
  • User Content: Other User Content

Used for: App Functionality, Other Purposes

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