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Screenshots

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About OurSupport

OurSupport is your go-to IT support platform, connecting customers with skilled engineers for fast, efficient resolutions to technical issues - at home, work, or remotely. For customers: • Ticket logging & management: create and track support tickets with detailed issue descriptions. • Self-help AI chat: resolve common IT issues instantly in the app, no waiting required. • Real-time collaboration: in-app messaging and file sharing to send screens, logs, or documents. • Voice calling: jump into a direct call from any active ticket for urgent problems where text isn't enough. • Transparent workflow: control costs with clear pricing and live progress updates. • Onsite or remote: get help wherever you are, with local technicians ready to assist. • Subscriptions: unlimited IT support across up to 5 devices on one plan - ideal for households and teams. For IT professionals: • Earn on your terms: accept jobs, set your availability, and get paid for onsite and remote work. • Brokers: invite engineers, set their rates, and earn commission on every job. Designed for time-sensitive IT needs, OurSupport enables quicker resolutions through real-time interaction. Download now for reliable tech help at your fingertips!

What’s new

Version 5.8.1 (180) · Updated October 8, 2026

Smarter support, smoother than ever! Bundled in this build: - Your profile, in your hands: Joining as an IT technician you can now add your photo, CV and availability as you go. - Manage it all from your profile: update your photo and CV, add ID documents, and download your contract. - Set the hours you're available straight from your home screen. - Bug fixes and performance improvements to make things even smoother Get instant IT support at home or work with one click!

App privacy

The developer, Tsolnetworks Connect Europe, SA, reported these privacy practices to Apple.

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

  • Financial Info: Payment Info
  • Location: Precise Location
  • Contact Info: Physical Address, Email Address, Name, Phone Number
  • User Content: Emails or Text Messages, Photos or Videos, Other User Content
  • Identifiers: User ID, Device ID

Used for: App Functionality

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