Genesys Cloud Associate
Genesys Telecommunications Labs, Inc Business iPhoneiPadiPod touch
Genesys Cloud Associate is a free Business app for iPhone and iPad by Genesys Telecommunications Labs, Inc. Rated 4.4/5 from 413 ratings. Requires iOS 16.0.
- Rating
- 4.4
- 413 ratings
- Price
- Free
- on the App Store
- Size
- 32 MB
- Age 4+
- Updated
- Oct 21
- 2026 · v2026.1587.0
Screenshots
About Genesys Cloud Associate
Elevate your business communication with the Genesys Cloud™ Associate app. Use Genesys Cloud softphone capabilities to make IP-based calls and access your business phone system from your mobile device. Stay in touch with your colleagues, partners and customers from virtually anywhere. - Use your dedicated Genesys Cloud business phone number to make and receive calls. - Keep your business and personal phones separate. - Make and receive calls using Wi-Fi, even in areas with poor cellular coverage. - Search for people and groups in your organization and personal contacts. - View your call history and return missed calls. - Check your inbox to review your voicemails, recordings and faxes.
Ratings & reviews
4.4
413 ratings
What’s new
Version 2026.1587.0 · Updated October 21, 2026
• Added support for iPhone Duo • Fixed an issue where the saved call forwarding number was cleared after going On Queue
App privacy
The developer, Genesys Telecommunications Labs, Inc, reported these privacy practices to Apple.
Data Not Linked to You
The following data, which may be collected but is not linked to your identity, may be used for the following purposes:
- Diagnostics: Crash Data, Performance Data
Used for: Analytics, App Functionality
Alternatives to Genesys Cloud Associate
Looking for apps like Genesys Cloud Associate? Here are 6 similar apps on the App Store. The highest rated is WGU Event (4.9/5), and all 6 are free to download.
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Capital One T&Easy
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| App | Rating | Price | Last updated | Compare |
|---|---|---|---|---|
| Genesys Cloud Associate | 4.4 / 5 (413 ratings) | Free | October 21, 2026 | |
| Mobile Office for Genesys | 2.1 / 5 (9) | Free | Oct 12, 2026 | Compare |
| WGU Event | 4.9 / 5 (395) | Free | Oct 17, 2026 | Compare |
| ParaScope | 3.5 / 5 (33) | Free | Nov 25, 2024 | Compare |
| AuditApp: Field Inspections | 4.5 / 5 (11) | Free | Oct 9, 2026 | Compare |
| BonzoGo | 2.7 / 5 (42) | Free | Aug 28, 2026 | Compare |
| Capital One T&Easy | 4.0 / 5 (66) | Free | Aug 20, 2026 | Compare |