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Screenshots

  • Now Support screenshot 1
  • Now Support screenshot 2
  • Now Support screenshot 3
  • Now Support screenshot 4

About Now Support

Now Support Mobile lets you conduct key administrative tasks anywhere, anytime. Powered by the Now Platform®, the mobile app gives you the freedom to resolve cases faster, fulfill self-service requests, and get help from our Now Virtual Agent—from the palm of your hand. With Now Support Mobile, you can: • Track requests and move cases forward • Stay informed 24/7 with real-time notifications • Access our library of knowledge articles • Use our Service Catalog to fulfill requests faster • Get insights from Ask Kodi, our Now Virtual Agent • Save time and skip SSO by logging in with facial recognition or touch ID Now Support is powered by the Now Platform®, delivering great support experiences and productivity through digital workflows across departments, systems, and people. ​ © 2026 ServiceNow, Inc. All Rights Reserved.​ ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

Ratings & reviews

4.2

27 ratings

5 ★ 74% 4 ★ 7% 3 ★ 0% 2 ★ 0% 1 ★ 19%

What’s new

Version 22.1.0 · Updated September 9, 2026

New:  - Support for Microsoft Shared Device Mode in Intune apps  - Mobile Voice to Form - Fill out Input Form screens with voice input, entirely on the device  Fixed:  - App unresponsive when Face ID and access PIN are enabled  - Mandatory File Attachment field validation fails  - MSAL login loop issue with single tenant setup  - ‘No data available' appears after app relaunch  - On-tap function on list screen navigates user to top of list  Detailed release notes can be found on the ServiceNow product documentation website. 

App privacy

The developer, ServiceNow, reported these privacy practices to Apple.

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

  • Location: Coarse Location
  • Search History: Search History
  • Identifiers: User ID, Device ID

Used for: Analytics, Product Personalization, App Functionality

Data Not Linked to You

The following data, which may be collected but is not linked to your identity, may be used for the following purposes:

  • User Content: Photos or Videos, Audio Data
  • Usage Data: Product Interaction
  • Diagnostics: Crash Data, Performance Data

Used for: Analytics, App Functionality

Alternatives to Now Support

Looking for apps like Now Support? Here are 6 similar apps on the App Store. The highest rated is CreatorCon C3 (5.0/5), and all 6 are free to download.

Now Support vs. alternatives
App Rating Price Last updated
Now Support 4.2 / 5 (27 ratings) Free September 9, 2026
My ServiceNow 4.7 / 5 (37) Free May 13, 2026
CreatorCon C3 5.0 / 5 (4) Free Jun 26, 2025
Varicent 1.4 / 5 (11) Free Aug 19, 2026
BeyondTrust Rep Console 1.8 / 5 (107) Free Jul 30, 2026
ServiceNow Daily Tips 5.0 / 5 (4) Free Mar 30, 2026
Idira Mobile 2.8 / 5 (26) Free Aug 30, 2026