SmartBook Service

SmartBook Service is a field service solution that allows engineers to create, maintain and manage their day-to-day jobs while out in the field. This feature rich app will enable you to improve user productivity, accelerate billing cycles and reduce error prone paperwork. How it works; - Jobs are entered and allocated to Engineers either in the office or out on the road. - Engineers access jobs through the app. - Engineers complete jobs to include time spent, job comments, serial numbers, customer signature, images, parts used etc. - A service report is then emailed to the customer. - Office personnel view the completed job details. Features and benefits; - Improved job allocation and management. - Improved customer service. - Reduction in operating costs and accelerated billing cycles. - Reduction in error prone paperwork. - Increased visibility of mobile workforce. - Image capture and Electronic Signature capture. - View historical service data. - Parts allocation. - Customisable.