piHappiness

Understand the customers to serve them better: Using proactive mobile communication tools, we empower companies to deeply understand their customers in order to drive app downloads, create seamless customer experiences, and validate product roadmaps. Real-time customer satisfaction survey: Use our piHappiness survey app for iPad for real-time customer feedback. That way you can keep track of the single most important thing for your business. Simple and quick. Great response rates: It’s time to stop interrupting customers with links to long-form surveys. Make it easier for your customers to tell you how they feel. When a customer clicks an icon, their response is immediately recorded. Powerful analytics and alerts platform tracks real-time feedback: Know instantly who is happy and who is not. Be alerted in real time to issues so you can act immediately. See responses and comments by team, region, agent… anything!