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Screenshots

  • LUUP - RIDE YOUR CITY screenshot 1
  • LUUP - RIDE YOUR CITY screenshot 2
  • LUUP - RIDE YOUR CITY screenshot 3
  • LUUP - RIDE YOUR CITY screenshot 4

About LUUP - RIDE YOUR CITY

"LUUP" is a sharing service that allows you to ride small e-bikes and e-scooters around town from anywhere and return them to the place you choiced. The service is currently available in Tokyo, Osaka, Kyoto, Yokohama, Utsunomiya, Kobe, Nagoya, Hiroshima, Sendai, Fukuoka, Kitakyushu and Hamamatsu! Please use this service for commuting to work, school, shopping, and other places that are a little too far to go on foot! FEATURES 1. No license required! You can ride an e-scooters if you are 16 years old or older! You can ride an e-scooter after passing age verification and a traffic rules test. 2. Complete everything from ride to payment with the app Procedures to use are completed via the app and the ride begins. Payment is also made through the app, so all you need is a mobile phone. 3. Membership registration is free! You can start using it today! You can use the service immediately after downloading. 4. Small but powerful electric assisted bicycles. Although the vehicle is designed to be small, it is powerful, and anyone can ride it stably without getting tired. It is perfect for sightseeing or cycling for a change of pace. 5. High-density parking installation in our service areas Parkings are densely located in the service area, so you can ride right when you want to, without having to walk for a long time to the parking. You can check the parking map from the LUUP app. AREAS OF OPERATION *As of July 2024 Tokyo (Shibuya, Meguro, Minato, Setagaya, Shinagawa, Shinjuku, Chuo, Chiyoda, Koto, Sumida, Taito, Bunkyo, Toshima, Nakano, Suginami, Arakawa, Kita, Ota, Itabashi, Adachi, Mitaka, Musashino) Yokohama City (Kanagawa, Naka and Nishi areas) Osaka (Kita and Minami areas) Kyoto (Kyoto City) Tochigi(Utsunomiya City) Hyogo (Kobe City) Aichi (Nagoya City) Hiroshima(Hiroshima City) Miyagi(Sendai City) Fukuoka(Fukuoka City, Kitakyushu City) Shizuoka(Hamamtsu City) Other areas and nationwide! HOW TO USE LUUP You can use LUUP in [4 steps]! 1. Find LUUP parkings around town You can find parkings on the app's map 2. Use the in-app camera to read the QR code on the vehicle and unlock it Select the parking point for returning before the ride to ensure the return of the vehicle (* You can change the place during the ride) 3. Start the ride to the destination 4. End riding when you take a photo of your LUUP bikes or scooters parked in the parking and make an in-app payment PRICE Prices vary by city and region. Rates for Tokyo: 50 yen (including tax) as basic ride fee + 25 yen per minute (including tax) as time fee Rates for Osaka: 50 yen (including tax) as basic ride fee + 20 yen per minute (including tax) as time fee Rates for other major areas: 50 yen (including tax) as basic ride fee + 15 yen per minute (including tax) as time fee *Currently, the same fee applies to both e-scooters and bicycles. *Prices may differ in some areas. Please see the LUUP help page for details. *Check the current fare in the app before starting your ride. NOTES - Credit card registration is required. *The name "loop" is sometimes incorrectly used, but the correct name is "LUUP". *"QR Code" is a registered trademark of DENSO WAVE INCORPORATED. Please note: Free trial coupons for new accounts may not be available in all regions, based on our criteria. In addition, certain areas are excluded.

Ratings & reviews

4.9

1.3K ratings

5 ★ 94% 4 ★ 3% 3 ★ 1% 2 ★ 1% 1 ★ 2%

What’s new

Version 1.138.0 · Updated October 26, 2026

Thank you for using LUUP. In this update, we have made the following improvements - Improved stability and usability, and fixed minor bugs If you like the app, please help us rate it. Thank you for your continued support of LUUP.

App privacy

The developer, Luup, Inc., reported these privacy practices to Apple.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location: Precise Location, Coarse Location
  • Contact Info: Physical Address
  • Identifiers: User ID, Device ID
  • Usage Data: Product Interaction, Advertising Data, Other Usage Data

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

  • Location: Precise Location, Coarse Location
  • Contact Info: Physical Address, Other User Contact Info, Email Address, Name, Phone Number
  • Identifiers: User ID, Device ID
  • Usage Data: Product Interaction, Advertising Data, Other Usage Data
  • Financial Info: Payment Info
  • User Content: Customer Support, Other User Content, Photos or Videos
  • Search History: Search History

Used for: Third-Party Advertising, Developer’s Advertising or Marketing, Analytics, Product Personalization, App Functionality

Data Not Linked to You

The following data, which may be collected but is not linked to your identity, may be used for the following purposes:

  • Diagnostics: Crash Data, Performance Data, Other Diagnostic Data

Used for: Analytics, App Functionality

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