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Screenshots

  • GoToAssist Support - Customer screenshot 1
  • GoToAssist Support - Customer screenshot 2
  • GoToAssist Support - Customer screenshot 3

About GoToAssist Support - Customer

!! ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST !! The GoToAssist Remote Support mobile app by LogMeIn allows support agents to troubleshoot a problem you are having on your device. How to Use: 1. Install the app on your mobile device. 2. Launch the app. 3. Enter the Support Key given to you by your support agent. 4. Allow your trusted agent to connect to your device. Features: Share your screen live with your support agent. Your support agent can perform the following actions: Instantly start a chat with you. View the screen of your device.

Ratings & reviews

2.5

38 ratings

5 ★ 24% 4 ★ 13% 3 ★ 5% 2 ★ 5% 1 ★ 53%

What’s new

Version 2.3.1 · Updated September 11, 2025

Bug fixes and improvements

App privacy

The developer, GoTo Group, Inc., reported these privacy practices to Apple.

Data Not Linked to You

The following data, which may be collected but is not linked to your identity, may be used for the following purposes:

  • Location: Coarse Location
  • Identifiers: Device ID
  • Usage Data: Product Interaction
  • Diagnostics: Other Diagnostic Data, Crash Data

Used for: Analytics, App Functionality

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