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Screenshots

  • Shopify Inbox screenshot 1
  • Shopify Inbox screenshot 2
  • Shopify Inbox screenshot 3
  • Shopify Inbox screenshot 4

About Shopify Inbox

About Shopify Inbox Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can close sales faster, build strong customer relationships, and spend less time on support all from a free business chat app. USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision. Use Shopify Inbox to: • Save time managing customer conversations from online store chat and the Shop app • Send products, discounts, and new orders from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts • Send automated messages and continue chats over email so you don’t need to respond in real time • Know when customers add or remove items from their shopping cart • Assign chats to your staff and team to scale customer conversations SHOP APP Let customers contact you from the Shop app. ----------- FEEDBACK & SUPPORT For 24/7 support visit the Shopify Help Center: help.shopify.com Thank you for using Shopify Inbox on iOS. We love hearing your feedback. Please let us know what you think of Shopify Inbox by leaving a review.

Ratings & reviews

4.8

13.1K ratings

5 ★ 90% 4 ★ 5% 3 ★ 2% 2 ★ 1% 1 ★ 2%

What’s new

Version 8.64.0 · Updated September 16, 2026

Bug fixes and improvements

App privacy

The developer, Shopify Inc., reported these privacy practices to Apple.

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

  • Identifiers: User ID, Device ID
  • Usage Data: Product Interaction
  • Diagnostics: Crash Data
  • Contact Info: Email Address, Name
  • User Content: Emails or Text Messages

Used for: Analytics, App Functionality

Data Not Linked to You

The following data, which may be collected but is not linked to your identity, may be used for the following purposes:

  • User Content: Photos or Videos

Used for: App Functionality

Alternatives to Shopify Inbox

Looking for apps like Shopify Inbox? Here are 6 similar apps on the App Store. The highest rated is Dropshipping+ Winning Products (4.7/5), and all 6 are free to download.

Shopify Inbox vs. alternatives
App Rating Price Last updated
Shopify Inbox 4.8 / 5 (13,184 ratings) Free September 16, 2026
Printful App 4.6 / 5 (7,383) Free Aug 31, 2026
Store Connect for Shopify 4.5 / 5 (565) Free Jul 6, 2026
Zeely: AI Marketing Platform 4.6 / 5 (22,604) Free Sep 28, 2026
Google Analytics 4.6 / 5 (5,249) Free Dec 9, 2025
Dropshipping+ Winning Products 4.7 / 5 (906) Free Aug 24, 2026
Amazon Seller 4.6 / 5 (108,098) Free Sep 1, 2026