OpenText Service Management
OpenText Business iPhoneiPadiPod touch
OpenText Service Management is a free Business app for iPhone and iPad by OpenText. Rated 4.5/5 from 10 ratings. Requires iOS 26.0. Updated October 16, 2026.
- Rating
- 4.5
- 10 ratings
- Price
- Free
- on the App Store
- Size
- 44 MB
- Age 4+
- Updated
- Oct 16
- 2026 · v26.4
Screenshots
About OpenText Service Management
OpenText Service Management gives end users and agents secure mobile access to essential service workflows. Service Portal mode helps end users quickly find services, submit requests, review approvals, and manage resolved tickets. Users can also access smart ticketing, Virtual Agent support, and multi-tenant environments. Agent mode helps support teams search requests and incidents, work from personal views, apply list filters, update records, post comments, and capture solutions. Agents can also view person details and contact users directly from the app. Important: OpenText Service Management connectivity is required. Activate the app using a QR code from your company’s Service Management website, or request an activation URL from your IT administrator.
Ratings & reviews
4.5
10 ratings
What’s new
Version 26.4 · Updated October 16, 2026
Highlights: Enhanced visual design for the Smart Feed and Quick Launch sections Extended Customer Service Management (CSM) capabilities: customers can now browse Products and Entitlements directly from the mobile app Introduced Enterprise Asset Management (EAM) capabilities: agents can now search, view and edit Enterprise Assets as well as receive Enterprise Assets General defect fixes and stability improvements. For detailed information regarding the new release, consult the ESM Mobile App product documentation.
App privacy
The developer, OpenText, reported these privacy practices to Apple.
Data Linked to You
The following data, which may be collected and linked to your identity, may be used for the following purposes:
- Identifiers: User ID
Used for: App Functionality
Data Not Linked to You
The following data, which may be collected but is not linked to your identity, may be used for the following purposes:
- Diagnostics: Crash Data
Used for: App Functionality
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| App | Rating | Price | Last updated | Compare |
|---|---|---|---|---|
| OpenText Service Management | 4.5 / 5 (10 ratings) | Free | October 16, 2026 | |
| Bureau Veritas MAIA | 5.0 / 5 (3) | Free | Oct 16, 2026 | Compare |
| Inside Ochsner | 5.0 / 5 (4) | Free | Oct 20, 2026 | Compare |
| CACHATTO SecureBrowser V4 | – | Free | Oct 15, 2026 | Compare |
| Deltek Vision Time & Expense | 1.5 / 5 (185) | Free | Oct 9, 2026 | Compare |
| OT Advanced Authentication | 1.7 / 5 (154) | Free | Oct 14, 2026 | Compare |
| ManageBridge | 3.4 / 5 (17) | Free | Sep 23, 2026 | Compare |