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About oDoc • Video Consultations

oDoc connects you with doctors for video and audio consultations over your phone. Consult a doctor, get your medicines delivered and get your lab tests done while you stay comfortable at home! We are extremely honoured to partner with the Ministry of Health Sri Lanka, GMOA and ICTA to include qualified government doctors on our platform. You can now consult government doctors for free via oDoc from wherever you are. As of January 2020, oDoc, Sri Lanka’s largest telemedicine platform, has over 1000 partner GPs and specialists, including many senior consultants across 60+ specialisations. All doctors on oDoc are Sri Lanka Medical Council registered with 5+ years of experience. They are well equipped to manage oDoc consultations and issue prescriptions. This means you have access to high-quality care without the hassle of traffic, waiting rooms and queues. Doesn't it sound perfect? However, you may wonder how a doctor can correctly diagnose you without seeing you in person? Well, it's very much like any other doctor consultation you’ve had! Understanding your medical history and your symptoms is as important as a physical examination. According to the American Medical Association, 75% of doctor consultations can be diagnosed online, and our doctors are skilled in providing a diagnosis and medical advice online. As a policy, we refund you in the event your doctor determines a physical examination is required. In these cases, the doctor will be paid by us. This means you pay only when you receive care, and doctors are always compensated for their professional services. On oDoc, you own all your data, and your data is stored securely on HIPAA-compliant servers.

Ratings & reviews

4.1

14 ratings

5 ★ 79% 4 ★ 0% 3 ★ 0% 2 ★ 0% 1 ★ 21%

What’s new

Version 3.37.0 · Updated June 12, 2026

We’ve enhanced your oDoc experience with new features and improvements: -> Seamless Login with Biometric Authentication for faster and more secure access -> Improved KYC & onboarding experience for smoother registration -> Consultation receipts now available within the app for easy access and records -> Enhanced payments & transaction flow for a more seamless checkout experience -> Overall performance improvements and UX enhancements for a smoother healthcare journey Update now to enjoy a faster, safer, and more convenient way to manage your health with oDoc.

App privacy

The developer, iPay (Private) Limited, reported these privacy practices to Apple.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Financial Info: Payment Info
  • Contact Info: Email Address, Name, Phone Number
  • User Content: Customer Support, Other User Content
  • Identifiers: User ID, Device ID
  • Usage Data: Product Interaction, Advertising Data, Other Usage Data
  • Diagnostics: Crash Data, Performance Data, Other Diagnostic Data

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

  • Contact Info: Email Address, Name, Phone Number, Physical Address
  • Identifiers: User ID, Device ID
  • Usage Data: Product Interaction, Advertising Data, Other Usage Data
  • Financial Info: Payment Info
  • User Content: Other User Content, Emails or Text Messages, Photos or Videos, Customer Support
  • Diagnostics: Performance Data, Other Diagnostic Data, Crash Data

Used for: Developer’s Advertising or Marketing, Analytics, Product Personalization, App Functionality

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