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Screenshots

  • Erbe Support App screenshot 1
  • Erbe Support App screenshot 2
  • Erbe Support App screenshot 3
  • Erbe Support App screenshot 4

About Erbe Support App

The Support App helps you configure the VIO 3 with user settings and templates. Furthermore, the Support App helps you during servicing. The Support App can be used by Erbe employees, Erbe business partners, physicians, OR personnel, and biomedical technicians. Erbe assigns access rights to different modules according to the user’s profession. The Support App contains the following modules: Copy You can download and edit user settings and templates created by Erbe or other users from the Erbe server to your iPad. You can upload user settings or templates to VIO 3 and download user settings from VIO 3 to your iPad. Update You can download software updates from the Erbe server to your iPad and upload them to VIO 3. Contact You can send VIO 3’s device parameters with a problem description to your service center. Chrono You can download VIO 3's device log which inlcudes information about usage and errors.

What’s new

Version 1.5.0 · Updated June 16, 2025

Stay logged in: Easier access to the application After the initial login, users will enjoy easier and faster access. The app will no longer require re-login upon restart unless the user manually logs out or the session expires. Improved click-areas for instruments Instrument icons on the Edit Program page and in the Edit Instrument dialog are now clickable, just like the instrument name labels, making navigation more intuitive. Display mode upgrades in the chrono view Mode upgrades performed on the VIO 3 unit are now displayed alongside other events in the chrono data for better tracking. Enhanced user experience when deleting program groups / programs Programs marked as deleted cannot be edited anymore Marking a program group for deletion marks all member programs as well Restoring a program or adding a new one inside a group marked for deletion will restore the entire group New IES 3 options Instruments supporting IES 3 can now be switched between LAP and OPEN mode Integration of MOVIVA® instrument The MOVIVA® instrument has been added in preparation for the upcoming CPS. Please note that this product is not yet commercially available. Integration of new modes senseAPD, moveAPD and endoCUT® U. These modes can be purchased as upgrade for VIO®3. moveAPD - supports upcoming CPS with the new MOVIVA instrument sense APD - is designed for APCapplicators endoCUT® U - is a new cut mode for underwater EMR completing the existing modes endoCUT I and Q Bugfixes Several minor bugs have been resolved to improve overall app stability.

App privacy

The developer, ERBE Elektromedizin GmbH, reported these privacy practices to Apple.

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

  • User Content: Other User Content, Customer Support
  • Diagnostics: Crash Data, Other Diagnostic Data

Used for: Analytics, App Functionality, Other Purposes

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