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About PSYCKES

Search for clients and view service utilization, treatment data, and care coordination information from the field using your iPhone or iPad. New York State behavioral health providers, care managers, and managed care plans using PSYCKES can now utilize this mobile application to: • Search for a Medicaid client • Enable consent or emergency access to view client’s clinical summary • View care coordination contact information • View safety plans and psychiatric advanced directives • Review outpatient, emergency room, and inpatient medical and behavioral health services • View psychotropic and medical medications picked up at the pharmacy • Access recently viewed clients easily without having to re-enter search criteria You must first be granted access to PSYCKES by your organization before you can use the PSYCKES mobile app. For new PSYCKES users, you must login for the first time on your desktop computer in order to create a PIN before you can login to the PSYCKES mobile app. To learn more about the PSYCKES application visit our website www.psyckes.com Send questions or feedback about the app to us at [email protected] The following types of New York State organizations are eligible for access to the PSYCKES application: • NYS providers with one or more OMH licensed program(s) • NYS providers with one or more OASAS licensed program(s) • NYS Federally Qualified Health Centers • NYS Health Home Programs • NYS Care Management Programs • Medicaid Managed Care Organizations • NYS OMH Local Government Units

Ratings & reviews

4.8

11 ratings

5 ★ 91% 4 ★ 0% 3 ★ 9% 2 ★ 0% 1 ★ 0%

What’s new

Version 8.7 · Updated August 3, 2026

Mobile App 8.7.0 Enhancements To maintain parity between the mobile app and web platforms, the following new features have been implemented in the PSYCKES-Medicaid iOS app: · Inactive Medicaid Clinical Summary Notification · Critical Time Intervention (CTI) Data · Home Based Crisis Intervention (HBCI) CAIRS Service Setting · Episode-Based CAIRS Data Updates Important Technical Requirements for the PSYCKES Mobile Apps The PSYCKES iOS mobile app will require the following updates in order to login: 1) iOS version 18.0 or higher - If you are unsure what iOS version your device currently is, please navigate to Settings > General > About and look for “Software Version” If your version is not 18.0 or higher, navigate to Settings > General > Software Update and select “Install Now” for latest update 2) PSYCKES App update – To update to the most recent version of the PSYCKES mobile app, please navigate to the App Store > Search for “PSYCKES” > Select “Update” button NOTE: Apple’s iOS 17 operating system no longer supports certain older iPhone & iPad devices. To view which devices are compatible, please visit: https://support.apple.com/en-us/103267

App privacy

The developer, Research Foundation for Mental Hygiene, reported these privacy practices to Apple.

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

  • Identifiers: User ID, Device ID
  • Usage Data: Product Interaction
  • Diagnostics: Crash Data

Used for: Analytics, App Functionality

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